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Creator 7 Issues

Ohiojude

Asked by Ohiojude,

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Ohiojude Newbie

Ohiojude

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Hello Everyone,

 

First I am not computer savvy. All i want to do is make projects for myself and family. I bought this program awhile ago (obviously as this is #7) and have not been able to use it. For whatever reason it doesn't allow me to do anything. So once and for all i thought i would uninstall and reinstall and see if that works. Now it tells me the cd's are corrupt. I paid good money for this program all for naught. Is there anyone out there who can help me?

 

jude

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bimicher Digital Guru

bimicher

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Hello Everyone,

 

First I am not computer savvy. All i want to do is make projects for myself and family. I bought this program awhile ago (obviously as this is #7) and have not been able to use it. For whatever reason it doesn't allow me to do anything. So once and for all i thought i would uninstall and reinstall and see if that works. Now it tells me the cd's are corrupt. I paid good money for this program all for naught. Is there anyone out there who can help me?

 

jude

 

Please list your system specs like I have in my signature. At the moment we have no information at all except "my car won't start".

EMC 7 is about 5 years old (current version is Roxio Creator 2009)

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REDWAGON Digital Guru

REDWAGON

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Hello Everyone,

 

First I am not computer savvy. All i want to do is make projects for myself and family. I bought this program awhile ago (obviously as this is #7) and have not been able to use it. For whatever reason it doesn't allow me to do anything. So once and for all i thought i would uninstall and reinstall and see if that works. Now it tells me the cd's are corrupt. I paid good money for this program all for naught. Is there anyone out there who can help me?

 

jude

 

You will have to give us way more information than that if you expect any help-- (i.e. exact program you are trying to make work; information about your computer hardware and exactly what you are trying to accomplish and with what portion of the Roxio program you are working with.

 

Frank...

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bimicher Digital Guru

bimicher

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Hello There,

 

I have a Dell dimentions 8400 that is 4 yrs old, 1 g ram and 250g hard drive. seems to have all the bells and whistles (dvd drive, cd drive all writeable) Does this help?

 

A bit better but still missing some info such as graphics adapter but it should work if you get EMC 7 installed.

Exactly when do you get the error messages? Can you look at the files on the CD using Windows Explorer?

Can you copy the files from the CD to a folder on your hard drive?

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Ohiojude Newbie

Ohiojude

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No when i go to reinstall it says i have corrupt or damaged files. Which i dont understand since i have only used them once and that was when i first got the program. And i kept them in there hard case. There are 2 disks

 

 

The exact program? It says Roxio Easy Media Crator 7 The digital Media Suite. I can't tell you more than that as IDK more than that.

 

Computer hardware? I have a DVD rewriteable drive, CD rewrite drive . My operating system is Win xp home addition.

 

What i am trying to accomplish is I want to do photo projects. ie make calendars and try making dvd's with music and photos i take.

 

does this help

 

Hello There,

 

I have a Dell dimentions 8400 that is 4 yrs old, 1 g ram and 250g hard drive. seems to have all the bells and whistles (dvd drive, cd drive all writeable) Does this help?

 

 

yes i tried another cd that i had photos on and installed that on my hard drive in a folder that i created.

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bimicher Digital Guru

bimicher

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No when i go to reinstall it says i have corrupt or damaged files. Which i dont understand since i have only used them once and that was when i first got the program. And i kept them in there hard case. There are 2 disks

 

 

The exact program? It says Roxio Easy Media Crator 7 The digital Media Suite. I can't tell you more than that as IDK more than that.

 

Computer hardware? I have a DVD rewriteable drive, CD rewrite drive . My operating system is Win xp home addition.

 

What i am trying to accomplish is I want to do photo projects. ie make calendars and try making dvd's with music and photos i take.

 

does this help

 

Can you look at the files using Windows Explorer on another system?

Does Windows Explorer tell you the files are corrupt or damaged?

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lynn98109 Digital Master

lynn98109

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For the good of the order:

 

Dell dimentions 8400 System Specs

Intel Pentium 4 560 (3.6 GHz), 1GB 533MHz DDR2 SDRAM, two 160GB 7,200 rpm SATA hard drives (RAID Level 0), 256MB ATI Radeon X800XT Ultra graphics card, 19-inch Dell 1901FP LCD, 12X DVD dual layer drive, CD-RW drive, eight USB ports, FireWire port, Creative Labs Sound Blaster Audigy 2 sound card, Dell 5650 5.1 speakers, Windows XP Professional

http://www.pcmag.com/article2/0,2817,1614206,00.asp

 

Question: what is corrupt? Files on the computer or files on the install disc?

 

Lynn

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Wildman Rookie

Wildman

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You might need to do a "CLEAN INSTALL". There are directions on the web telling you how to do that. They include going into the registry and changing values so you have to be careful. I had to do that too and had no problems re-installing. But I had to do that clean install cuz I was getting error messages too. Maybe some kind guru can tell you where to go or give a link where to go to get those step by step instructions

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bimicher Digital Guru

bimicher

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You might need to do a "CLEAN INSTALL". There are directions on the web telling you how to do that. They include going into the registry and changing values so you have to be careful. I had to do that too and had no problems re-installing. But I had to do that clean install cuz I was getting error messages too. Maybe some kind guru can tell you where to go or give a link where to go to get those step by step instructions

 

 

You should read the date of the last post in this thread: Dec 2008. The OP never came back and so is obviously not interested anymore :rolleyes:

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