2 Problems With Toast.

[Riley42]

Ok someone please help.

 

 

Problem #1

Everytime I rip video off a DVD and then try and export it to a different format the video will play for 20-40 secs and then just show the same frame for the rest of the movie. I recently went with the wife and had a 3d ultrasound performed on our new baby. I ripped the video_ts file onto my desktop. Tried to take that video_ts file and convert it into mpeg4. When I pull up the Toast screen I can preview the whole movie. When I convert it to mp4 or any other format it plays for 20-40 seconds and then just plays one frame over and over for the rest of the movie's length. This has happened with EVERY video file I have ever tried to convert. What am I doing wrong. This video should have no copyright protection its just video of my baby.

 

 

Problem #2

Where do I go to register my streamer username and address? Can someone post a link. The Roxio home page is horrible, and their customer support is even worse. I wrote their support an email asking this question, and they responded by saying "to stream your video you must register online." I waited 3 weeks for that answer that didn't come close to answering my question.

 

 

I'm using a new Intel Imac, with the latest version of Toast.

 

Thanks in advance for anyone that can help.

[tsantee]

Thanks for the quick reply!

 

I'll tell you what I did step by step. First I watched the video and made sure it actually worked. Then I grabbed the video_ts folder and placed it on the desktop. when it finished copying I placed that folder in Toast in the video_ts section and selected h.264 as my desired video. Then i clicked the red button in the bottom right corner. After about 5 minutes the video was in my "videos" folder. I tried watching the video and 40 secs in it freezes up. Then I tried again but this time putting it as mpeg4 and same result about 40 secs in and we hit the single frame for thirty minutes. This has happened every single time i've tried to convert a video. You said AFTER it extracts hit the red button? Mine says extracting after I hit the red button, and then the video is gone and in my video folder marked as what ever file I've converted it to.

Toast can have problems with videos that have frequent timecode breaks. These are common with DVDs that were created by standalone DVD recorders, which I'm guessing is the case with yours. I've described two workarounds which are different from the method you used.

 

The first method is to choose Video files instead of VIDEO_TS folders as the format in the Convert window. Then choose DVD with the top button of the Toast Media Browser. If you don't see the Media Browser (it is a separate window) then activate it with the command in the Windows menu. Drag what appears in the browser window to the Video window. (You didn't need to copy the VIDEO_TS from the DVD to your hard drive but since it is there Toast will see it as long as it is on the desktop). At this point Toast extracts the MPEG 2 video from the VIDEO_TS and writes it to the Roxio Converted Items folder in your Documents folder. During that process Toast fixes fixes timecode breaks created by some but not all DVD recorders. You'll see your video(s) in the Video window and can proceed with export.

 

The second method I described requires use of the freeware MPEG Streamclip. However, Streamclip also requires Apple's QuickTime MPEG2 Playback Component which is a $20 download from the Apple Store. Streamclip fixes the timecode breaks that Toast cannot fix.

 

Timecode breaks have no effect on playing a video, but they can cause problems for Toast re-encoding it to other formats.

[Riley42]

Toast can have problems with videos that have frequent timecode breaks. These are common with DVDs that were created by standalone DVD recorders, which I'm guessing is the case with yours. I've described two workarounds which are different from the method you used.

 

The first method is to choose Video files instead of VIDEO_TS folders as the format in the Convert window. Then choose DVD with the top button of the Toast Media Browser. If you don't see the Media Browser (it is a separate window) then activate it with the command in the Windows menu. Drag what appears in the browser window to the Video window. (You didn't need to copy the VIDEO_TS from the DVD to your hard drive but since it is there Toast will see it as long as it is on the desktop). At this point Toast extracts the MPEG 2 video from the VIDEO_TS and writes it to the Roxio Converted Items folder in your Documents folder. During that process Toast fixes fixes timecode breaks created by some but not all DVD recorders. You'll see your video(s) in the Video window and can proceed with export.

 

The second method I described requires use of the freeware MPEG Streamclip. However, Streamclip also requires Apple's QuickTime MPEG2 Playback Component which is a $20 download from the Apple Store. Streamclip fixes the timecode breaks that Toast cannot fix.

 

Timecode breaks have no effect on playing a video, but they can cause problems for Toast re-encoding it to other formats.

 

Well I got both to work thank you very much! The streamer was a router problem I think. I just hooked up my airport extreme and it gave me a registration message that I've never seen before.

[tsantee]

1) My guess is there is a problem with timecode breaks in the source video. I presume you're using the VIDEO_TS folders setting in the Convert window. Try this instead: Place the VIDEO_TS folder on the desktop (or insert the DVD since it isn't copy protected). Choose Video files as the setting in the Convert window and choose DVD with the top button of the Toast Media Browser. Add what appears in the browser window to the Video window. When the file is finished extracting click the red button to convert it.

 

If that still presents a problem then you'll need the help of MPEG Streamclip. Streamclip has a Fix Timecode Breaks command. Open the a title set in the VIDEO_TS folder with Streamclip, choose Fix timecode breaks from the Edit menu and choose Convert to MPEG from the File menu. Use that MPEG file in Toast.

 

2) You don't go online to register for Streamer. It is done with the Streamer application. Here is the tutorial.

[Riley42]

1) My guess is there is a problem with timecode breaks in the source video. I presume you're using the VIDEO_TS folders setting in the Convert window. Try this instead: Place the VIDEO_TS folder on the desktop (or insert the DVD since it isn't copy protected). Choose Video files as the setting in the Convert window and choose DVD with the top button of the Toast Media Browser. Add what appears in the browser window to the Video window. When the file is finished extracting click the red button to convert it.

 

If that still presents a problem then you'll need the help of MPEG Streamclip. Streamclip has a Fix Timecode Breaks command. Open the a title set in the VIDEO_TS folder with Streamclip, choose Fix timecode breaks from the Edit menu and choose Convert to MPEG from the File menu. Use that MPEG file in Toast.

 

2) You don't go online to register for Streamer. It is done with the Streamer application. Here is the tutorial.

 

Thanks for the quick reply!

 

I'll tell you what I did step by step. First I watched the video and made sure it actually worked. Then I grabbed the video_ts folder and placed it on the desktop. when it finished copying I placed that folder in Toast in the video_ts section and selected h.264 as my desired video. Then i clicked the red button in the bottom right corner. After about 5 minutes the video was in my "videos" folder. I tried watching the video and 40 secs in it freezes up. Then I tried again but this time putting it as mpeg4 and same result about 40 secs in and we hit the single frame for thirty minutes. This has happened every single time i've tried to convert a video. You said AFTER it extracts hit the red button? Mine says extracting after I hit the red button, and then the video is gone and in my video folder marked as what ever file I've converted it to.