Cannot View .avi And .mov Files In Emc 10

[bridler]

Hello,

Currently using brand-new HP with 320 GB hard drive & 3GB DDR2 memory, has Windows Vista. Just installed EMC 10 but encountering serious problems trying to compile a DVD for Xmas. I recently installed Quicktime 7.5.5 and installed updates from Roxio on EMC.

 

Files I am using are from personal cameras and not copyrighted. Files are from 3 diff cameras and are in MPEG, .avi & .mov.

Using Roxio Videowave or media manager, I see no video opening .avi clips, but I do have audio. And no audio, but I do have video on the .mov clips.

Using Quicktime - everything is perfect.

Using Windows Media player, .avi appears OK, but the audio is slightly off from the video.

 

So I obviously have not been able to edit any of my videos because either the audio or video is off. I've searched other forums and help sites without much luck. I have also started a help ticket with Roxio, but it has been a few days without response and I need to finish soon. I can't believe that I am the only one that has had this problem...

 

Any suggestions would be helpful. If they just aren't compatible, is there a free converter that I can download these files to a different format that Roxio would recognize, edit, and play?

 

Thank you so much.

[sknis]

Hello,

Currently using brand-new HP with 320 GB hard drive & 3GB DDR2 memory, has Windows Vista. Just installed EMC 10 but encountering serious problems trying to compile a DVD for Xmas. I recently installed Quicktime 7.5.5 and installed updates from Roxio on EMC.

 

Files I am using are from personal cameras and not copyrighted. Files are from 3 diff cameras and are in MPEG, .avi & .mov.

Using Roxio Videowave or media manager, I see no video opening .avi clips, but I do have audio. And no audio, but I do have video on the .mov clips.

Using Quicktime - everything is perfect.

Using Windows Media player, .avi appears OK, but the audio is slightly off from the video.

 

So I obviously have not been able to edit any of my videos because either the audio or video is off. I've searched other forums and help sites without much luck. I have also started a help ticket with Roxio, but it has been a few days without response and I need to finish soon. I can't believe that I am the only one that has had this problem...

 

Any suggestions would be helpful. If they just aren't compatible, is there a free converter that I can download these files to a different format that Roxio would recognize, edit, and play?

 

Thank you so much.

 

What kind of avi files? Run gspot (free) to see and to see if you have the right codecs on your computer. What does gspot say?

 

For the mov files; some of the audio from digital image camera record in a unusual format that Roxio doesn't like. Do you have Sound Soap? If so, add those mov files and output the audio to a wav file. When you add the mov file to Video Wave, mute the native audio and put the wav file on one of the audio tracks. It should be easy to line up. If you don't have Sound Soap, extract the audio file via Media Manager (right clcik) and then use Gold Wave (free) to change the audio to wav.

 

Are the mpg files OK?

 

Use Google or Cnet download for those two programs.

 

Playing the files has very little to do with video editing.