Plug & Burn (only) Does Not Detect Capture Device | Creator 2009 |

[ZZZe]

Plug & Burn application does not detect capture device. Capture Video application detects the Roxio USB 2861 capture device and I am able to import video (works fine). I have Creator 2009 Service Pack 1 installed. How do I get Plug & Burn to see the USB 2861 capture device?

 

Plug & Burn does not detect capture device, appears to be an old problem with Creator 9 (KB ID# 000134CR). Creator 2009 does not appear in the KB applicable product list as having this issue. Anyone know how to resolve this issue with Creator 2009

[davebudd03]

I have the same problem, I am using a Dazzle DVC 90 (under Vista and with Creator 2009 SP2), which works great for Video Capture, but is not detected for Plug & Burn. Equally, there is no restriction quoted by Roxio media that a Firewire card is needed - I suspect another problem that Roxio needs to fix!!!

[ggrussell]

Can't make this any clearer --- Plug n Burn DOES NOT WORK with the USB device. It only works with camcorders and firewire! Plug n Burn has never worked with ANY analog capture device.

[davebudd03]

Can't make this any clearer --- Plug n Burn DOES NOT WORK with the USB device. It only works with camcorders and firewire! Plug n Burn has never worked with ANY analog capture device.

 

It is a pity that Roxio HELP and MARKETING material doesn't make it clear that even their USB device will not work with Plug & Burn - thanks for the reiteration - I have now recorded the VHS tape the long way around - Thanks again GG

[ZZZe]

Well, let us know what they say.

 

Got another Tec support's response indicates they may never resolve the issue.

 

"Please allow us to research your issue and we update your ticket when an appropriate response is available"

 

[ggrussell]

Strictly speaking a capture card is not a USB capture device, even though they serve the same function.

As far as I know, Plug n Burn only works with firewire, miniDV standard definition tape camcorders. It has never worked with any other device including capture cards. I just tried it with Hauppauge TV card which has MPEG 2 hardware encoding and it doesn't show up as a capture device in Plug n Burn.

[grandpabruce]

Plug & Burn application does not detect capture device. Capture Video application detects the Roxio USB 2861 capture device and I am able to import video (works fine). I have Creator 2009 Service Pack 1 installed. How do I get Plug & Burn to see the USB 2861 capture device?

 

Plug & Burn does not detect capture device, appears to be an old problem with Creator 9 (KB ID# 000134CR). Creator 2009 does not appear in the KB applicable product list as having this issue. Anyone know how to resolve this issue with Creator 2009

 

I can't remember for sure, but I think that Plug and Burn only works when capturing directly from a digital camorder. I could be wrong.

 

Anyway, burning on the fly is iffy at best. I did it once, to test it, and it came out okay, but I wouldn't do it again.

 

[sknis]

I can't remember for sure, but I think that Plug and Burn only works when capturing directly from a digital camorder. I could be wrong.

 

Anyway, burning on the fly is iffy at best. I did it once, to test it, and it came out okay, but I wouldn't do it again.

 

I agree on both counts. Digital capture only.

[ZZZe]

I can't remember for sure, but I think that Plug and Burn only works when capturing directly from a digital camorder. I could be wrong.

 

Anyway, burning on the fly is iffy at best. I did it once, to test it, and it came out okay, but I wouldn't do it again.

 

Thanks for your response.

 

You may be correct, when I looked at the users guide it indicates you can do this for a DV camcorder. However, it also states if you have an analog capture card (which I assume the Roxio USB capture is equivalent) you can capture analog video to disc. Strictly speaking a capture card is not a USB capture device, even though they serve the same function. Seems like a very fine distinction (although there may be some card vs USB through put issue). I have pinged tech support about this.

 

 

 

[grandpabruce]

Thanks for your response.

 

You may be correct, when I looked at the users guide it indicates you can do this for a DV camcorder. However, it also states if you have an analog capture card (which I assume the Roxio USB capture is equivalent) you can capture analog video to disc. Strictly speaking a capture card is not a USB capture device, even though they serve the same function. Seems like a very fine distinction (although there may be some card vs USB through put issue). I have pinged tech support about this.

 

Well, let us know what they say.