Not Recognizing Files

[Nis]

 

Here's my dilemna. I save all my video productions on an external harddrive. When I quit working on a production, save it to my external drive, then try to come back to it another day, the program Videowave (from Roxio MyDVD 10 Premier) does not recognize the production, and gives me the following message:

 

"One or more of the files you have selected are unsupported or possibly corrupt. You may need to install additional software to support playback of these files."

 

What other software do I need???? It works fine when it's the same day. But as soon as I disconnect my external harddrive and then reconnect it to work on my productions, it does this to me. I've wasted hours recreating one project twice!

 

Anyone have any clue what's going on?

 

Cheers,

Nis

[Nis]

I also use the 'safely remove hardware' feature. It's just common practice with Windows. I don't know, I'm in the process of recreating my production....again...third time....

 

I just downloaded Roxio 2009 Ultimate, so let's see how this one goes.

 

Cheers,

Nis

 

[gi7omy]

How are you disconnecting the external drive?

 

If you just pull it out, then you can have corrupted files - did you get any warnings about 'delayed write failed'?

 

You're supposed to double click on the 'safely remove hardware' icon in the task bar first and select the drive for removal - failing to do that can corrupt files