bds1958 Posted December 22, 2008 Report Share Posted December 22, 2008 Bit of an extreme way to get your own back on those bloody call centres in India. http://fibresystems.org/cws/article/yournews/37128 Link to comment Share on other sites More sharing options...
gi7omy Posted December 22, 2008 Report Share Posted December 22, 2008 Last time it happened it sort of cut off Iran's internet - quelle surprise The excuse last time was that it was a ship dragging its anchor - this time it's a trawler snagging the cable with its net The February one (four cables, maybe five) http://www.ilovebonnie.net/2008/02/06/appa...pt-to-malaysia/ This one http://news.bbc.co.uk/1/hi/technology/7795320.stm Link to comment Share on other sites More sharing options...
cdanteek Posted December 22, 2008 Report Share Posted December 22, 2008 News flash they are up and running............... cd Link to comment Share on other sites More sharing options...
bds1958 Posted December 22, 2008 Author Report Share Posted December 22, 2008 Aw Cr*p............. The banks "outsourced" to India to save money. They've all gone "t*ts up". I've helped bail them out of the sh*t. So I want the call centres back in this country to provide jobs for Britain. The only proviso is that the operators must speak with a refined N.I. or Scottish accent. "Up Yer Kilt" Link to comment Share on other sites More sharing options...
Brendon Posted December 23, 2008 Report Share Posted December 23, 2008 Some British friends broke down while driving the countryside in Scotland, and rang their Automobile Association for help. They explained carefully where they were, but the call centre operator in Mumbai kept asking them "What part of London is that??" They gave up on the call centre finally and limped through to the next settlement, where the village mechanic's wife put them up for the night while her husband fixed their car. Brendon Link to comment Share on other sites More sharing options...
gi7omy Posted December 23, 2008 Report Share Posted December 23, 2008 It isn't just the call centres that get messed up Brendonn Years ago I used to work for the main Philips agents here and was waiting for a delivery of some spares - the parcel eventually arrived, addressed to Eirco Services, Ormeau Avenue, Belfast, NI, but scrawled on it by the GPO was "Not London N1 - try Northern Ireland" Link to comment Share on other sites More sharing options...
Ijar Posted December 28, 2008 Report Share Posted December 28, 2008 No need to be so bloody critical!!!! It's not fault of the country of the call centres.... It's these banks fault for outsourcing!!! blame them... they are making profits on your bloody money you put in their banks!!!! Link to comment Share on other sites More sharing options...
gi7omy Posted December 28, 2008 Report Share Posted December 28, 2008 You're just discovering that now?????? Link to comment Share on other sites More sharing options...
Ijar Posted December 28, 2008 Report Share Posted December 28, 2008 Discovering what now!!!!.... the post or the bloody comments!!!! Link to comment Share on other sites More sharing options...
gi7omy Posted December 28, 2008 Report Share Posted December 28, 2008 That the main function of any bank is to make money FROM you and not FOR you Link to comment Share on other sites More sharing options...
Ijar Posted December 28, 2008 Report Share Posted December 28, 2008 Tell me something new... I was on about the bloody comments on the country!!!! Link to comment Share on other sites More sharing options...
Brendon Posted December 28, 2008 Report Share Posted December 28, 2008 I was on about the bloody comments on the country!!!! You're being hyper-sensitive there. Please chill. The posts are commenting adversely on all this inappropriate outsourcing. It's totally wrong to outsource this work to a country where - bright as they are - the people don't have the local knowledge to guide a traveller round the countryside, or the fluency in all the many languages and dialects spoken in places like the British Isles to deal effectively and quickly with all their callers. The criticisms here are about the big organizations outsourcing the work to places where they can and do pay a pittance to the workers, and is not poking fun at the country of the workers. I certainly am not criticizing their country, and I'm sure Daithi meant to say he wasn't. Regards Brendon Link to comment Share on other sites More sharing options...
gi7omy Posted December 28, 2008 Report Share Posted December 28, 2008 Nope - no criticism of any country - just a criticism of big institutions paying buttons, dodging taxes and making obscene profits Link to comment Share on other sites More sharing options...
Ijar Posted December 29, 2008 Report Share Posted December 29, 2008 So I want the call centres back in this country to provide jobs for Britain. "Up Yer Kilt" Why don't these outsourcing big organisations take their bloody sources back to their own country then!!!! so that you could understand each other...better!!!!..Och aye the noo!!! Link to comment Share on other sites More sharing options...
Ijar Posted December 30, 2008 Report Share Posted December 30, 2008 I don't it's right to poke fun at the people of the country - and their knowledge!!!! Link to comment Share on other sites More sharing options...
sknis Posted December 30, 2008 Report Share Posted December 30, 2008 I don't it's right to poke fun at the people of the country - and their knowledge!!!! Now you are becoming hyper-super sensitive. If you read the above, there was no intent to criticize a country. One can criticize an organization, philosophy or process without criticizing the people who work within the boundaries and who really try to help. I think that the frustration comes from improper training. People are giving a book of solutions and have a problem if it is not in the book. I've been told that, after I explained an issue AND had provide information about what I did, the person went to page one of the book and started there. There really seems a reluctance to bump unresolved issued up a level to someone who knows more than what is in the book. Recently my son called a help center to fix an issue and found that the call center was in my home town in PA. I think that this thread has run its course. Link to comment Share on other sites More sharing options...
Recommended Posts
Archived
This topic is now archived and is closed to further replies.