Drive Not Recognized

[Firemann59]

Everything was working fine until I installed a program to have the hard drive emulate a cd drive. When I uninstalled that program, Roxio no longer recognizes my CD/DVD drive. I have tried removing the drive information from the hardware manager and let Windows re-install it and then re-booted with no luck. Any ideas of how to get Roxio to recognize the drive?

[ogdens]

Everything was working fine until I installed a program to have the hard drive emulate a cd drive. When I uninstalled that program, Roxio no longer recognizes my CD/DVD drive. I have tried removing the drive information from the hardware manager and let Windows re-install it and then re-booted with no luck. Any ideas of how to get Roxio to recognize the drive?

Go here http://forums.support.roxio.com/index.php?showtopic=45356

 

 

[Beerman]

Try the pxengine update and see if it fixes the problem.

[Firemann59]

I had already installed the pxengine update.

[grandpabruce]

I had already installed the pxengine update.

 

Does Windows recognize the drive? Does it show in My Computer?

[Firemann59]

Yes, I have no problem using the drive with Windows (Vista Home Premium)

[ogdens]

Yes, I have no problem using the drive with Windows (Vista Home Premium)

 

Lets start again....this time, you tell us what you have already done/tried , and we can go from there.

 

 

 

 

[Firemann59]

I have udated the software with the latest (9.1), I ran pxengine update, I removed the CD/DVD driver and let Windows re-install it, and I have re-booted the computer. Windows does recognize the drive but Roxio does not see it.