thefox100 Posted December 23, 2008 Report Share Posted December 23, 2008 Seasons greetings all. I'm trying to re-load my trusty 5 Platinum up again after a re-format. Running XP Home and updated only tp SP2 on my Acer Extensa 2300. I've done all the usual things ie loaded Platinum, applied the update before re-booting to 5.3.5.10 and then the drive update to 5.3.5v. This results in the blue screen death, so applied the updatecdr4 53 71. As soon as that's done, bang! both drives are dead. (they're there in Devices, but with the yellow exclamation marks on them). The 2 drive strings are: QSI CDRW/DVD SBW242C (internal) and: HL-DT-ST DVDRAM GSA-E30L USB DEVICE. Strange one this as I had it all running before the format although I did have to do the registry edit for the external LG. Any clues? Thanks. Link to comment Share on other sites More sharing options...
Brendon Posted December 23, 2008 Report Share Posted December 23, 2008 Hi, Suggest you delete both drives in Device Manager, and then restart Windows to make Windows reinstall them. Before you do that though, what does Device Manager tell you about their Properties ? [reason for the yellow exclamation] Brendon Link to comment Share on other sites More sharing options...
thefox100 Posted December 23, 2008 Author Report Share Posted December 23, 2008 Hi Brendon. I've uninstalled everything Roxio at the mo, but as I remember the reason Device gave was "no drivers". I did delete both drives and re-booted, but they still came back with the yellow marks. I managed to get the drives to be seen in Device (think I restored to before the cdr4 updates) but no drives were recognised by Roxio. The only thing I've done thats different from before the format is a custom Windows Update. ie no SP3, no WMP11 no IE7 etc. Hmmm.... Link to comment Share on other sites More sharing options...
thefox100 Posted December 23, 2008 Author Report Share Posted December 23, 2008 Been thinking about this - just what Windows updates might clash. I have Wmp 9, but accepted an update referring to licenses - DRM? Could this be the problem? Link to comment Share on other sites More sharing options...
gi7omy Posted December 23, 2008 Report Share Posted December 23, 2008 DRM wouldn't knock out the drives. This time, instead of uninstalling the drives from Device Manager, try uninstalling the IDE controller as sometimes it's the actual controller that is the problem However, be careul with updating WMP9 - MS have been known to try to sneak in WMP11 by that route Link to comment Share on other sites More sharing options...
thefox100 Posted December 24, 2008 Author Report Share Posted December 24, 2008 OK guys, thanks so far. As I've only just formatted and loaded a couple of things, I'm gonna start again. And this time I'll watch those updates! I know what you mean about sneaking in crap software you didn't ask for - I reluctantly have WMP 9 for a few files, but prefer 6.4 with all the codecs and VLC. Cheers, have a good and safe holiday. Link to comment Share on other sites More sharing options...
Brendon Posted December 24, 2008 Report Share Posted December 24, 2008 I wish you every success. Go well over Christmas, and have a great 2009. Brendon Link to comment Share on other sites More sharing options...
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