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Roxio Media Import "unknown Capture Error" Problem


Eduard Bechstein
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Hi, When I bought Roxio Creater 2009 Ultimate, it worked great. But, after a while, my computer's motherboard broke, so I bought a new computer (HP DX2400). Now I installed Roxio again, and want to capture from my old Hitachi PAL video camera. It always worked, and now when I capture, I only hear audio, no preview, and when I stop, is gives this error message "Unknown Capture Error". What can I do to it? Please reply ASAP, because I'm leaving soon. Thanks! :)

Edited by Eduard Bechstein
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Hi, When I bought Roxio Creater 2009 Ultimate, it worked great. But, after a while, my computer's motherboard broke, so I bought a new computer (HP DX2400). Now I installed Roxio again, and want to capture from my old Hitachi PAL video camera. It always worked, and now when I capture, I only hear audio, no preview, and when I stop, is gives this error message "Unknown Capture Error". What can I do to it? Please reply ASAP, because I'm leaving soon. Thanks! :)

 

 

Its impossible to to offer much help since you have supplied very little information other then "my car won't start"

How are you connecting you camcorder to your PC? I assume its a DV (tape) camcorder in which case you should be using a Firewire connection.

Please give us some details which would help getting you some suggestions.

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