Me too, Me too

[movienut50]

I am having the same problem and yes I removed all folders when I remove old version and new creator 2009 ultimate (3 times now) and when I re-install the Roxio folder comes back (I have loaded sp2 for 2009 by-the-way. If anyone has gotten this fixed please let me know.

[Jim_Hardin]

Try following the Clean Install procedure from the pinned post at the top of this section.

Let us know how that works out.

 

[movienut50]

Try following the Clean Install procedure from the pinned post at the top of this section.

Let us know how that works out.

 

I've already did that 4 different times with the same results

[Jim_Hardin]

I've already did that 4 different times with the same results

Then call Tech Support, sorry.