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Invalid Cd Key


J. Scott

Question

I purchased Cineplayer 3.2 on Dec 31st and got an invalid cd key error when trying to install. It appears I should have a 18 digit code. The one they sent me in my email when I bought is only 17 digits. I have contacted support on the website and no response as of yet. 10 days now. I also called the sales dept and they refered me to tech support. I tried to call and waited for 1hr to get into paid tech support for this issue. No answer.

 

Can any body help?

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