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Mydvd Crash When Adding Movie


Scoty

Question

I open up Creator 2009 and then I go to MyDVD. When ever i try to make a DVD in advanced mode on MyDVD, the program loads but when i click on add new movie this messege pops up:

 

Runtime error!

Program: ...gram Files/Roxio Creator 2009/VideoUI 11/VideoWave11.exe

Abnormal program termination

 

2ewp751.jpg

 

Then I click ok and it pops up again, but it says this:

 

Runtime error!

Program: ...gram Files/Roxio Creator 2009/VideoUI 11/VideoWave11.exe

R6026

-pure virtual function call

 

wak9p0.jpg

 

I just bought this program last night and this was the first time I used it and it will not work...Not very pleased with their program already.

 

Help please.

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I open up Creator 2009 and then I go to MyDVD. When ever i try to make a DVD in advanced mode on MyDVD, the program loads but when i click on add new movie this messege pops up:

 

Runtime error!

Program: ...gram Files/Roxio Creator 2009/VideoUI 11/VideoWave11.exe

Abnormal program termination

 

2ewp751.jpg

 

Then I click ok and it pops up again, but it says this:

 

Runtime error!

Program: ...gram Files/Roxio Creator 2009/VideoUI 11/VideoWave11.exe

R6026

-pure virtual function call

 

wak9p0.jpg

 

I just bought this program last night and this was the first time I used it and it will not work...Not very pleased with their program already.

 

Help please.

 

Try the clean install

and then please report back.

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Nope..do i need to open creator 2009 first?

 

No

Click Start then Control Panel and then Administrative Tools.

From the list that appears select Services and then scroll down until you find RoxMediaDB11.

What does it say in the Start Up Type column for the service: it should be Automatic, Manual or Disabled.

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No

Click Start then Control Panel and then Administrative Tools.

From the list that appears select Services and then scroll down until you find RoxMediaDB11.

What does it say in the Start Up Type column for the service: it should be Automatic, Manual or Disabled.

It says Manual

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