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Marcveldonk

Mac Os Error -18768

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I have a very interesting error.

 

I am using a Macbook Pro 15", Intel Core 2 Duo, 2.33 Ghz, 2Gb Ram and OS 10.5.6

 

Today I downloaded and installed Toast 10 plus the T10 HDBD Plug-in.

 

My idea was, to burn clips I made with my JVC camera on a DVD, playable in a Sony Blu-Ray player.

The clips are in .TOD format.

I use the option Video / Blu-ray video / Encoding automatic and Video Quality "Best".

Medium to write to is set to DVD. ( all clips together 600 Mb )

I tried writing to my internal, and external Sony dvd writer. Same error.

 

I get the following error, during the encoding of the files:

 

" Could not record to disk because of Mac OS error Result Code = -18768 "

 

Now my idea was, to save the disk as disk image.

I get the same error as when I try to write to disk.

Lucky, when I restart the proces a couple of times, it is proceeding further, and further, everytime I restart the

" save as disk image"

 

After 10 re-tries, it finally finishes the image.

 

When I then mount the image in toast, and burn it to DVD, it is working great on my sony blu-ray player. Including the menu, written by Toast.

 

What is the problem........ anyone any ideas ??

 

Thanks, Marc

 

 

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Did you use the AVCHD setting in the Toast Media Browser to import the clips to the Video window?

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Give the browser a try. It may be that Toast does some needed preparation when importing via the browser.

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I have a very interesting error.

 

I am using a Macbook Pro 15", Intel Core 2 Duo, 2.33 Ghz, 2Gb Ram and OS 10.5.6

 

Today I downloaded and installed Toast 10 plus the T10 HDBD Plug-in.

 

My idea was, to burn clips I made with my JVC camera on a DVD, playable in a Sony Blu-Ray player.

The clips are in .TOD format.

I use the option Video / Blu-ray video / Encoding automatic and Video Quality "Best".

Medium to write to is set to DVD. ( all clips together 600 Mb )

I tried writing to my internal, and external Sony dvd writer. Same error.

 

I get the following error, during the encoding of the files:

 

" Could not record to disk because of Mac OS error Result Code = -18768 "

 

Now my idea was, to save the disk as disk image.

I get the same error as when I try to write to disk.

Lucky, when I restart the proces a couple of times, it is proceeding further, and further, everytime I restart the

" save as disk image"

 

After 10 re-tries, it finally finishes the image.

 

When I then mount the image in toast, and burn it to DVD, it is working great on my sony blu-ray player. Including the menu, written by Toast.

 

What is the problem........ anyone any ideas ??

 

Thanks, Marc

 

Support for .TOD files was never specifically added to Toast, however since those files are essentially MPEG-2 transport streams with Dolby Digital audio I can understand how Toast may try to parse the file as opposed to telling you that the file format is not supported. Unfortunately there is no immediate solution as that file format is not officially supported, but I will get my hands on one of the Everio HDD-based cameras in the near future.

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I am having a similar problem. I am currently using Toast 10 because of the AVCHD archive capabilities. I just purchased the new Panasonic HMC-150 video camera, and read on multiple blogs that Toast 10 was the best way of archiving AVCHD footage. So, I went out and got Toast 10, and even upgraded to the HD/BD Plug-in. Unfortunately, I am unable to burn discs using the AVCHD Archive (which was the whole point of going out and getting Toast 10 in the first place).

 

When I choose AVCHD Archive, it takes an abnormally long time preparing. Once I get through that wait, Toast tells me how many discs the footage is going to span over... Once I hit Okay, it begins to encode, but that only lasts for about for about 5 min before it quits and sends me this error message:

 

Error.png

 

I can burn music, data, video TS, etc.. without any problem, but the main reason I got Toast 10 is for the AVCHD Archive and I'm starting to get really frustrated.

 

Any help or ideas?

 

 

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Hello " Davemoppert",

 

It is an interesting error., although I am trying to write .TOD files to Blu-Ray format on a DVD, it looks it generates the same error.

What I do, is the following:

A add the files to be recorded.

Next I tell Toast, to Save to Disk-Image.

Every time it finished encoding a file, Toast will crash.

In that sys error screen click " OK", and tell Toast to Save to Disk Image again.

It looks like Toast is Caching everything, so it will encode the next file.

If you have 10 Files, you have to restart the " Save to Disk-Image" 10 times, and then it will multiplex the whole and finish the Image.

Next you can write your image to a disk.

To my opinion it is a small bug, but have not heard from the Roxio developers about a solution yet.

 

Marc

 

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I am having a similar problem. I am currently using Toast 10 because of the AVCHD archive capabilities. I just purchased the new Panasonic HMC-150 video camera, and read on multiple blogs that Toast 10 was the best way of archiving AVCHD footage. So, I went out and got Toast 10, and even upgraded to the HD/BD Plug-in. Unfortunately, I am unable to burn discs using the AVCHD Archive (which was the whole point of going out and getting Toast 10 in the first place).

 

When I choose AVCHD Archive, it takes an abnormally long time preparing. Once I get through that wait, Toast tells me how many discs the footage is going to span over... Once I hit Okay, it begins to encode, but that only lasts for about for about 5 min before it quits and sends me this error message:

 

Error.png

 

I can burn music, data, video TS, etc.. without any problem, but the main reason I got Toast 10 is for the AVCHD Archive and I'm starting to get really frustrated.

 

Any help or ideas?

 

 

I am having the exact same problem with my Canon Vixa HG21 AVCHD camcorder, exact same error as well. I try to archive anything over 4 Gig of video is when it happen to me. I have been working with support and nothing has worked so far. The only reason I bout the Imac and Toast 10 was for AVCHD archiving and movie editing. So far it has been a big waste of money!

 

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Same problem here...(mac os error -18768)...Happens when "multiplexing" and after about 78% done. I'm following the Roxio Toast 10 User Guide steps on pg. 96 to "make a high definition DVD" but I'm not getting anywhere. I've tried importing from AVCHD archive, BDMV folders, Save as disk image...nothing.

 

Any ideas yet? :blink:

 

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Has anyone been dealing with the tech support folks on this issue besides me. They act like they don't know what is going on with this error and avchd archive issue. It is an obvious problem based on what has been stated on these forums and they have not stated any timeline for fixing the issue.

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Has anyone been dealing with the tech support folks on this issue besides me. They act like they don't know what is going on with this error and avchd archive issue. It is an obvious problem based on what has been stated on these forums and they have not stated any timeline for fixing the issue.

 

Roxio's support is trying to figure it out. Apple support are scratching their heads and check out Roxio's discussion groups. PIONEER DVD-RW DVR-K06 (Intel based iMac's internal DVD RW burning disk) has no firmware updates. REALLY GOOD STUFF. WE'LL FIGURE IT OUT :ninja:

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Roxio's support is trying to figure it out. Apple support are scratching their heads and check out Roxio's discussion groups. PIONEER DVD-RW DVR-K06 (Intel based iMac's internal DVD RW burning disk) has no firmware updates. REALLY GOOD STUFF. WE'LL FIGURE IT OUT :ninja:

 

Here's my last reply to Roxio Toast 10 Platinum's support, for anyone who care/goes through the same predicament....

 

No Mac OS updaters for PIONEER DVD-RW DVR-K06. xlr8yourmac.com FAQ section > DVD provides only a link to a Mac OS 9.x iTunes burn support for the Pioneer DVR-K06, so not related to my issue. I looked for PIONEER DVD-RW DVR-K06 firmware updates. There are NO firmware updates on the pioneer web site for Mac OS. Apple support does not list any firmware updates for the Pioneer internal drive either. Their support had to Google error result code "-18768" in order to find out what it is. Eventually they ended up in your Toast 10's discussion groups. For the record, I'm using Sony's Accucore DVD +RW as my media. I can try Verbatim, but if Toast 10 Platinum Pro does not work with Sony DVDs, what can I say...Disk burning on the same Sony media works with iMovie and iDVD, so it's not hardware related. The slight variations to resolving the issue, as per your support article: http://kb.roxio.com/content/kb/Toast/000002T, such as File -> Save As Disc Image instead of burning to disc produced the same -18768 error. Performed no other activities during burning that could disrupt encoding or multiplexing. No bad connections either. Please advise.

 

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Keep this discussion at the very top. :angry2:

 

Support folks, I'm going to home to chat with you. Thank you for providing the same info over and over again w/out resolution.

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ha ha ha...your "flagship support" won't even pick up the phone...15 min on hold and waiting..... classy. nice music though.

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So, here's how it works. After waiting on the phone for more than one hour...(it's now 5:56 pm) and everyone has to go home, I'm getting the hang of it...AFTER 9 "support" back-and-forth exchanges, "support" recycles their failed recommendations. Such as:

 

Please follow the Folder Paths below. Once in the Specified folder, please move the following files to the Trash Can. Once all files are move to the Trash, please follow the instrcutions below.

 

Folder Paths:

Macintosh HD/Library/Prefrences/

Macintosh HD/Users/(your user name)/Library/Prefrences/

 

Trash these below files from both folders above(if found in both):

 

com.BelightSoft.DiscCover2.plist

com.BelightSoft.GetBackup2.plist

com.boinx.fotomagico.plist

com.elgato.VideoPlayer.plist

com.lightcrafts.app

com.lightcrafts.jai.plist

com.lightcrafts.metadata2.plist

com.lightcrafts.templates.plist

com.lightcrafts.ui.plist

com.lightcrafts.utils.plist

com.lqgraphics.motionpictures.plist

com.CDSpinDoctor6.plist

com.roxio.Mac2Tivo.plist

com.roxio.Deepseasoftware.CDSpindoctor.plist

com.roxio.Popcorn.plist

com.roxio.Streamer.plist

com.roxio.Toast.plist(will be in BOTH locations)

com.smartsound.sonicfire5.plist(will be in BOTH locations)

com.tivo.desktop.plist(will be in BOTH locations)

Popcorn Preferences

Roxio Toast Prefs

 

And any other com.Roxio.* files found. If you do not see the files in one folder, please check the other.

 

Now you will need to Secure Empty your Trash. Close all windows and return to your desktop, click Finder(menubar)> Secure Empty Trash and restart the computer.

 

When the computer starts up again, please go to the following website and check for any update to your version of Toast, if an update is found for your version, please download and save the update. Install and Replace your version of Toast in Applications with the update.

 

Roxio Toast updates:

Toast 10:

http://www.roxio.com/enu/support/toast/sof...updatesv10.html

 

AGAIN, THIS IS THE SECOND TIME YOU'RE PROVIDING THIS USELESS INFO. THIS DOES NOT RESOLVE THE ERROR, IT ONLY UNINSTALLS AND RE-INSTALLS THE SOFTWARE and its associated files/folders.

 

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I have been trying to make a blu ray disc from MPEG 2 files encoded specifially for BluRay in adobe After Effects CS3 and Audio AC3 files made in Compressor. This has been a frustrating experience.

Toast 10 will get through the process the furthest, but stops with the Mac OS error 18768.

Toast 9 hangs early in the encoding process in the third file and does not go further.

Avid DVD 5.7 will not accept AC3 files made after June 2 , 2009. It does however make a workable bluray disc. (just no audio for several of the important movie files)

Avid DVD 6.1 crashes constantly and is unusable.

Any one have any suggestions. I have spent a lot of money and time to try and make a HD movie visible on anything other than my computer.

 

Wj8b1

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I have been trying to make a blu ray disc from MPEG 2 files encoded specifially for BluRay in adobe After Effects CS3 and Audio AC3 files made in Compressor. This has been a frustrating experience.

Toast 10 will get through the process the furthest, but stops with the Mac OS error 18768.

Toast 9 hangs early in the encoding process in the third file and does not go further.

Avid DVD 5.7 will not accept AC3 files made after June 2 , 2009. It does however make a workable bluray disc. (just no audio for several of the important movie files)

Avid DVD 6.1 crashes constantly and is unusable.

Any one have any suggestions. I have spent a lot of money and time to try and make a HD movie visible on anything other than my computer.

 

Wj8b1

I don't have Blu-Ray so there's not much help I can give you. However, you mention Toast encoding. There should not be any encoding for your MPEG 2 and AC3 streams. Go to the custom encoder settings window and choose Never re-encode. See if that resolves the problem.

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Roxio's support is trying to figure it out. Apple support are scratching their heads and check out Roxio's discussion groups. PIONEER DVD-RW DVR-K06 (Intel based iMac's internal DVD RW burning disk) has no firmware updates. REALLY GOOD STUFF. WE'LL FIGURE IT OUT :ninja:

I have also been struggling with the -18768 error. I have a ticket in with Roxio support. I did some testing and I passed these results back to Roxio. Hopefully they will be able to figure it out. My testing shows this is related to spanning media. I have tried small clips archived to CD and larger clips achieved to DVD+R and DVD-R. In each case the were NO problems as long as the clip could be archived to a single disk. Once a larger clip requiring additional disks was archived the dreaded -186768 error appeared before the first disk was written. I hope this helps Roxio zero in on the problem because like others the only reason I bought the product was to back up flash memory to a permanent media.

 

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I have also been struggling with the -18768 error. I have a ticket in with Roxio support. I did some testing and I passed these results back to Roxio. Hopefully they will be able to figure it out. My testing shows this is related to spanning media. I have tried small clips archived to CD and larger clips achieved to DVD+R and DVD-R. In each case the were NO problems as long as the clip could be archived to a single disk. Once a larger clip requiring additional disks was archived the dreaded -186768 error appeared before the first disk was written. I hope this helps Roxio zero in on the problem because like others the only reason I bought the product was to back up flash memory to a permanent media.

OK. After updating Mac OSX from 10.5.7 to 10.5.8 which just came out this month. The problem was corrected. The archive now spans to multiple disks and no error -18768

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