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Photoshow Unable To Process Photo


navsmommy

Question

The program hangs up on 1 particular picture, and I receive the above error message. I have tried to delete the photo repeatedly, but it causes Photoshow to shut down. The support department has told me I need to uninstall the software and reinstall it, and i will lose my Photoshow in the process.

 

Anybody have any ideas? It seems Photoshow is just hanging onto a file somewhere.

 

Don't know if this is relevant, but a camera icon now appears where the thumbnail used to be.

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