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Creator 9 (not 6) No Longer Detects Cd/dvd Drive


Angelove
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My computer crashed which then made Windows Vista no longer detect my drives. I fixed this problem through the Microsoft website, however my Creator 9 Suite still won't detect the drive. Can someone tell me how to fix this please??

 

Try this http://kb.roxio.com/search.aspx?URL=/conte...S=set-locale=en

 

FYI

You posted in the Easy CD and DVD Creator 6 forum and then you say you have the Creator 9 Suite, gets confusing, there is no Creator 9, their is Easy CD and DVD Creator 6 , also EMC 9 and the latest version Creator 2009.

 

 

 

 

Edited by ogdens
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Try this http://kb.roxio.com/search.aspx?URL=/conte...S=set-locale=en

 

FYI

You posted in the Easy CD and DVD Creator 6 forum and then you say you have the Creator 9 Suite, gets confusing, there is no Creator 9, their is Easy CD and DVD Creator 6 , also EMC 9 and the latest version Creator 2009.

 

 

 

FYI there is no forum for Creator 9 so I had to post in the most similar one. I tried the link and it didn't work. The version I have is Roxio Creator Basic v9, Version: 9.0.572 - therefore there is a Creator version 9, although you have told me there isn't.

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FYI there is no forum for Creator 9 so I had to post in the most similar one. I tried the link and it didn't work. The version I have is Roxio Creator Basic v9, Version: 9.0.572 - therefore there is a Creator version 9, although you have told me there isn't.

 

FYI, your post has been moved to the Easy Media Creator 9 forums. ;)

 

There is no Creator 9 software. Ogdens told you like it is.

 

Roxio Easy Media Creator 9 - Released in the Fall of 2006.

 

Roxio Creator 2009 - Released in the Fall of 2008.

 

Roxio Creator 9 - No such animal.

 

Ogdens also gave you a link to the PX engine, which generally fixes the problem you are having.

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FYI, your post has been moved to the Easy Media Creator 9 forums. ;)

 

There is no Creator 9 software. Ogdens told you like it is.

 

Roxio Easy Media Creator 9 - Released in the Fall of 2006.

 

Roxio Creator 2009 - Released in the Fall of 2008.

 

Roxio Creator 9 - No such animal.

 

Ogdens also gave you a link to the PX engine, which generally fixes the problem you are having.

 

 

I have tried the link and it doesn't make any difference. Is there any other alternative? This program came with my computer which is on Windows Vista. It wasn't installed after, it just all of a sudden wouldn't detect the drive.

 

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Do you by chance have iTunes or Cyberlink software installed?

 

Also, if the Roxio software came with your computer new then you will have to contact the PC manufacturer for software support.

 

If you used the upper and lower filter fix in the registry then it is very possible that the Roxio software will need to be reinstalled.

Edited by Big_Dave
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Do you by chance have iTunes or Cyberlink software installed?

 

Also, if the Roxio software came with your computer new then you will have to contact the PC manufacturer for software support.

 

If you used the upper and lower filter fix in the registry then it is very possible that the Roxio software will need to be reinstalled.

 

 

I did have iTunes installed, however I removed the program after the computer crashed as I wasn't using it anyway.

 

I did use the upper and lower filter fix in the registry to fix the undetected drive.

 

Thank you for your help I will contact my PC manufacturer. ;)

 

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Angelove,

 

The software is called "Easy Media Creator 9" on the box, but if you don't get a box then you have to rely on what it calls itself, which is Roxio Creator 9

so you must be right too. :)

post-208-1232454215.jpg

 

Now, to your problem:

Windows has a filter in the 'lowerfilters' registry key, and that is necessary for Windows to see your optical drive.

Roxio Easy Media Creator 9 also has a filter in there, which is needed for Creator 9 to see your drive.

 

When you deleted the lowerfilters entry you deleted both the Windows filter and Creator 9's filter.

 

Windows automatically puts back its own filter when it recreates the registry key, but you need to put back the Roxio filter by reinstalling your Roxio software.

 

If you have an install CD you can reinstall it yourself, but if you don't have a disc you will have to contact your vendor as Big_Dave suggested.

 

Go well,

Brendon

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Did not say 'Creator 9', Master

but Roxio Creator 9 Home

roxioc9homezz0.jpg

The force be with you Jedi Guru...

agreement6.gif

 

The program is called Easy Media Creator 9, which is the name at the top of this forum we are in.

 

If you go to Start>All Programs, and look for the Roxio programs you have on your computer, what comes up Roxio

Easy Medias Creator 9.

 

Within this suite of programs there are many applications one of them is the Home page which is the picture you are showing.

 

If you open up Creator Classic and go to Help and About it comes up as Creator Classic, the same goes for Label Creator, any any other application.

 

They are all part of EASY MEDIA CREATOR 9.

 

End of story.

Edited by ogdens
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