Photoshow By Roxio

[ELLSH]

I had photoshow deluxe 4, downloaded from simplestar it was a great program! Now I have to use photoshow 5 because my computer crashed and I can no longer re-download 4. I have had nothing but problems with 5. I had to repurchase the DVD/CD burn program- it will not work half the time. Customer support is a joke, I have e-mailed them months ago- no reply yet. I also get error messages stating that the program can not connect to the internet. My internet connection is fine for all my other programs and it is not an issue with my firewall because I have checked the setting and Photoshow 5 has access to the internet. If I uninstall the program and reinstall it it works great for 5 or 6 photoshows and then the same problems begin all over again. I would advise anyone thinking about purchasing this program to do what I am going to do- look around for another program that actually does what it says it will!!!!!

[DAinVA]

I had exactly the same problem with PhotoShow 5 failure to "connect to the Internet" and thought perhaps it had to do with trying to incorporate my own MP3 music, which it allows you to add to the show, but when I started having this problem and contacted Roxio LiveChat I am now told that you cannot use purchased music because it's a "copyright infringment." So, what's the point of being able to add your own MP3 music if they then prevent you from using it??? Their "music library" may be fine for one or two PhotoShows but after making several, they all start to sound the same! It's really a joke. I hesitate trying to reinstall the PhotoShow 5 in order to get it to "connect to the Internet" as I might just be making a bad problem even worse, if that's possible. And PhotoShow 6? Evidently you can only use ONE music selection per show!!! Yeah, that's just great . . . listening to the same song over and over again for ten or fifteen minutes. Talk about a "broken record!"

[sknis]

I had exactly the same problem with PhotoShow 5 failure to "connect to the Internet" and thought perhaps it had to do with trying to incorporate my own MP3 music, which it allows you to add to the show, but when I started having this problem and contacted Roxio LiveChat I am now told that you cannot use purchased music because it's a "copyright infringment." So, what's the point of being able to add your own MP3 music if they then prevent you from using it??? Their "music library" may be fine for one or two PhotoShows but after making several, they all start to sound the same! It's really a joke. I hesitate trying to reinstall the PhotoShow 5 in order to get it to "connect to the Internet" as I might just be making a bad problem even worse, if that's possible. And PhotoShow 6? Evidently you can only use ONE music selection per show!!! Yeah, that's just great . . . listening to the same song over and over again for ten or fifteen minutes. Talk about a "broken record!"

 

You are digging up old posts. This one was from Jan. Apparently the Op solved his issue and probably would not come back to this one.

 

You posted the same rant in another thread. Get over the fact that Simple Star sold out to Roxio. Consider other software.