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Sp2 Can't Find Roxio?


RFK318
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I need to update Roxio for a blackberry. I down loaded SP2 but it will not find Roxio when I dbl click SP2. Any ideas? The blackberry Media Manager fails every time because of some config problem?? Says Roxio Media Manager fails to configure.

 

Need help. Thanks.

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Hi,

From the updates page,

* Creator 2009 Service Pack 2 does not offer any new features.

* All updates and features of previous Creator 2009 Service Packs are included in Service Pack 2.

* You must own a valid copy of the full, retail version of Creator 2009.

* If you did not purchase a retail copy, this update will not work for any other version of Easy Media Creator.

* You must be a registered user to download the Service Pack.

 

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I have a CD with a serial number. I purchased the SW so not sure whey it is having a problem finding the SW. The Media Manager will not open so I cannot get pics, music to the memory on the Blackberry. It says it has a problem when I open it. ?????? SP2 says it fixes some blackberry stuff. Thanks. Rich K.

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I have a CD with a serial number. I purchased the SW so not sure whey it is having a problem finding the SW. The Media Manager will not open so I cannot get pics, music to the memory on the Blackberry. It says it has a problem when I open it. ?????? SP2 says it fixes some blackberry stuff. Thanks. Rich K.
What is the name and version number of the software you purchased?

Where did you purchase it from?

Is it a single CD, two CD's, or a DVD disc?

What is the text of the error you get when you try to use the software?

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Easy Media Creator 9 Suite, two discs. purchased from Roxio/Sonic solutions p/n 150196-00EU. The error says that there were problems starting up Media Manager and has a MS error report note that I have not sent.

 

Version: Media Manager- 940B075ENU- It looks like it was modified when I installed the blackberry SW

 

Creator 9 Build 900B88FNNU-

 

Note: If have not applied any patches/updates to the SW. I just reinstalled it yesterday when the SP2 said it could not be found.

 

Thanks. Rich K.

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Easy Media Creator 9 Suite, two discs. purchased from Roxio/Sonic solutions p/n 150196-00EU. The error says that there were problems starting up Media Manager and has a MS error report note that I have not sent.

 

Version: Media Manager- 940B075ENU- It looks like it was modified when I installed the blackberry SW

 

Creator 9 Build 900B88FNNU-

 

Note: If have not applied any patches/updates to the SW. I just reinstalled it yesterday when the SP2 said it could not be found.

 

Thanks. Rich K.

 

 

Therein lies the problem. You don't have Roxio Creator 2009. You have Roxio Easy Media Creator 9, so the patch isn't going to work for that version.

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