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Feed Back


Guy Buckingham

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Hello:

 

I am unsure if this is the correct forum to post, but am at a loss. I wanted to ask a simple question of Roxio in support. I cannot without logging in. When I gave my e-mail address to register to do this it said it was used. When I tried to retrieve a lost password type of thing it said my address did not exist.

 

I should not have to give personal info (e-mail address) to ask a question. This is not support; it smacks of the bulk mailing tactics of yore. I don't want to be on a mailing list; I want an answer.

 

I would not have posted this in a forum at all, but I could not find a way to contact Roxio otherwise, even if this is round about. It did allow me to register here. This is not meant as a rant, but a serious bit of feed back.

 

Very Sincerely,

Guy Buckingham

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