Creator 2009 Will Not Recognize Roxio "vhs To Dvd" Device

[roxiodave]

I have had Roxio Creator 9 for several months. Works Great!!

 

I just bought Roxio VHS to DVD. A card enclosed in the box advised me not to use the "Installation DVD Disc", if I have Creator 9. Rather, it said to d/l the driver from Roxio's website (www.roxio.com/go/videousb). I did that.

 

After rebooting, I connected my VCR output composite jacks and launched "Capture Video". That opened a window titled "Roxio Media Import". I selected "Video" and the pull down menu showed "USB 2861 Device", which selected. That opened a screen with a number of capture options and a monitor screen. I pushed "Play" on the VCR, and observed the video playing in the screen. However, I could hear no audio. I checked all the connections; all were snug.

 

As a test, I closed "Capture Video" and launched "Plug & Burn". That opened a window (No. 1) for setting titles, menus, drive, and disc type. I set those and moved on to window (No. 2). This window had a pull down menu to select the "Capture Device". I pulled it that menu down, but no device appeared. Thus, I could not proceed.

 

Incidentally, "Roxio Easy Audio Capture" feature recognized both my sound card AND "USB 2861" as sources.

 

My Control Panel Device Manager indicates that the USB 2861 device is not configured correctly, and it wants me to reinstall the drivers. It wants me to point to a drive location for the driver, but that was what I was instructed not to do.

 

Any Suggestions???

 

My setup:

Gateway Desktop Pentium 4, 2.4 Ghz, 1.5 GB RAM

Windows XP Home V.2002 w/SP3

Video Card: Radeon 9550 (updated the driver while troubleshooting this problem)

Audio card: Creative Labs Soundblaster Audigy

[roxiodave]

It would be helpful if you can find out which version of Media Import you are using. If you go to Help -> About after launching Media Import, does it show Creator 2009 or Easy VHS to DVD before the build number? What is the build number for you?

 

Ivan

 

Roxio Creator 2009 (Build 111B10E ENU)

 

Try this and see if it helps. http://forums.support.roxio.com/index.php?showtopic=48091

 

cd

 

I d/l and installed SP3. I have not had a chance to try another transfer. I will let the Forum know the results.

[bimicher]

Two reasons:

 

1. I am an idiot; a case of wishful thinking.

2. I have been copying "protected" commercial DVDs for years. Figured I could find a workaround for VHS as well.

 

Again, no one to blame but myself.

 

 

The FBI will get you

[roxiodave]

Why would you think that commercial VHS tapes do not have copy protection - they have had that for at least 10 years.

 

Two reasons:

 

1. I am an idiot; a case of wishful thinking.

2. I have been copying "protected" commercial DVDs for years. Figured I could find a workaround for VHS as well.

 

Again, no one to blame but myself.

[bimicher]

I no longer have any problem ... as I said in my last post.

 

It all works as advertised. I can now capture video and audio from a home made VHS.

 

What I cannot do is capture audio and video from a commercially produced VHS which has "copy protect" features. And that is as it should be.

 

My only remaining gripe is with myself for not doing enough homework prior to purchasing Easy VHS to DVD. Had I known that I could not capture commercially produced VHS, I never would have bought it.

 

Why would you think that commercial VHS tapes do not have copy protection - they have had that for at least 10 years.

[roxiodave]

roxiodave,

 

I'm going to try this one more time.

 

Creator 2009 and Easy VHS to DVD, I'm told won't install together on the same PC.

 

I KNOW THAT, AND I NEVER TRIED TO DO THAT

 

You use C 2009 and the USB device with XXXXX driver and this works in C 2009.

 

I DID DO THAT, AND IT NOW WORKS

 

You uninstall C 2009 and install Easy VCD to DVD with XXXXX driver and Plug and burn works. You need to install Easy VCD to DVD service pack update posted above to capture Audio only...

 

WAYYYY TOO MUCH TROUBLE. WHY SHOULD WE ALL HAVE TO DO THESE CYBERNETIC GYMNASTICS TO GET A ROXIO PRODUCT TO WORK WITH ANOTHER ROXIO PRODUCT?????

 

Are we on the same page now and do we understand what i just said?

 

cd

 

I no longer have any problem ... as I said in my last post.

 

It all works as advertised. I can now capture video and audio from a home made VHS.

 

What I cannot do is capture audio and video from a commercially produced VHS which has "copy protect" features. And that is as it should be.

 

My only remaining gripe is with myself for not doing enough homework prior to purchasing Easy VHS to DVD. Had I known that I could not capture commercially produced VHS, I never would have bought it.

[cdanteek]

roxiodave,

 

I'm going to try this one more time.

 

Creator 2009 and Easy VHS to DVD, I'm told won't install together on the same PC.

 

You use C 2009 and the USB device with XXXXX driver and this works in C 2009.

 

You uninstall C 2009 and install Easy VCD to DVD with XXXXX driver and Plug and burn works. You need to install Easy VCD to DVD service pack update posted above to capture Audio only...

 

Are we on the same page now and do we understand what i just said?

 

cd

 

[roxiodave]

roxiodave,

 

SP3 is for C2009 program.

 

Service pack for Easy VHS to DVD is posted above in this forum.

 

What software do you have installed?

 

I've heard C2009 and Easy VHS to DVD won't reside together!

 

cd

 

... and that is why the package insert cautions users NOT to install the Roxio Easy VHS to DVD from the enclosed Insatallation DVD disc. And I DID NOT.

 

I DID d/l and install C2009 SP3.

 

I DID comply with the package insert and went to "www.roxio.com/go.videousb" and d/l "roxio-video-capture-usb-driver.zip" and installed it.

 

I clicked the link you provided and d/l the ZIP file (RoxioVHStoDVDSP.exe). When I double click that file to begin the install, a box appears:

 

SOFTWARE NOT FOUND

Roxio Easy VHS to DVD could not be locate on your system.

Re-install Roxio Easy VHS to DVD and then run this parch again.

 

This tells me that the patch is looking for the files which would have been installed from the Installation DVD Disc, which I was cautioned NOT to install.

 

Current Status:

C2009 SP3 installed

roxio-video-capture-usb-driver.zip installed

 

Current Symptom:

In "Plug & Burn", no video capture device is seen in the pull down menu in Step 2.

In "Capture Video" a.k.a "Media Import" I now can hear the audio with the composite leads all plugged into the USB Capture Device. I first tried to capture Disney's Fantasia 2000, but I saw a "signal protected" indication and the "capture now" button was mot functioning. I then inserted a VHS I had recorded from broadcast TV. The "signal protected" was replaced by "ready to capture". I pushed the "capture now" button, and all seems to be working properly. I just recorded 3 minutes as MPEG-2 file and watched it on WMP. Video was a little jerky in places; audio was smooth. I will experiment with other capture settings.

 

It appears that commercially recorded VHS tapes have an anti-copy feature. That is unfortunate, as the primary reason for buying VHS2DVD was to digitize old commercial VHS movies. In all fairness, the product documentation never indicated that such a transfer was possible; OTOH, it never indicated that it was not possible. My guess is that most buyers would choose not to buy it, if they knew beforehand that they could not transfer old commercial VHS tapes.

 

Live and learn .....

[cdanteek]

Ivan,

 

As I stated earlier, I have already d/l and installed SP3, but have yet not tested the result.

 

Is the sequence critical, i.e., must "VHS to DVD" from the Roxio web site be installed PRIOR to installing SP3 ?

 

 

 

roxiodave,

 

SP3 is for C2009 program.

 

Service pack for Easy VHS to DVD is posted above in this forum.

 

What software do you have installed?

 

I've heard C2009 and Easy VHS to DVD won't reside together!

 

cd

[roxiodave]

The Media Import in Easy VHS to DVD is a different build from the one in Creator 2009. So two version.

 

roxiodave - Reinstall Easy VHS to DVD. Download and install the Service Pack update then try again to see how it it works for you.

 

Ivan

 

Ivan,

 

As I stated earlier, I have already d/l and installed SP3, but have yet not tested the result.

 

Is the sequence critical, i.e., must "VHS to DVD" from the Roxio web site be installed PRIOR to installing SP3 ?

[Guest ivanatrox]

The Media Import in Easy VHS to DVD is a different build from the one in Creator 2009. So two version.

 

roxiodave - Reinstall Easy VHS to DVD. Download and install the Service Pack update then try again to see how it it works for you.

 

Ivan

 

[Jim_Hardin]

OK Ivan, that begs the question ~ Just how many versions of Media Import are out there?

[Guest ivanatrox]

It would be helpful if you can find out which version of Media Import you are using. If you go to Help -> About after launching Media Import, does it show Creator 2009 or Easy VHS to DVD before the build number? What is the build number for you?

 

Ivan

[cdanteek]

Try this and see if it helps. http://forums.support.roxio.com/index.php?showtopic=48091

 

cd

[Jim_Hardin]

No, I run mine on WMP11 & IE6

[roxiodave]

Or the device itself could be faulty…

 

Keep us informed

 

One more variable which I neglected to mention. The "minimum system requirments" on the box states WMP10 and IE7.

 

I have WMP 11, but I am still running IE6. Never could warm to the IE7 interface.

 

Could something as seemingly innocuous a IE version make a difference. Apart from d/l the driver, what part does IE play in the process?

[Jim_Hardin]

Or the device itself could be faulty…

 

Keep us informed

 

[roxiodave]

Give this a try… locate the download for the drivers. Plug in the device and go into Device Manager and under Sound & Video Game controllers delete the 2 listings for USB Audio Device and USB Capture Device.

 

Unplug the device and reboot the PC.

 

Plug in the device and when Windows gets all excited about new hardware – Cancel!

 

Then run the drivers program you downloaded.

 

Generally speaking USB devices won't work for Plug & Burn.

 

Try capturing from media import and playing in VideoWave. – Got Sound?

 

Also look in Tips & Tricks for a Topic about using this device.

 

 

I reinstalled the driver per your instructions. The symptoms remained the same.

 

Further actions:

 

[*]I swapped out the A/V cable from the VCR to the USB Capture Device. No change

[*]I routed the audio leads directly to my sound card. No change. That tells me that the USB device is not the cause of the audio problem.

[*]I connected the VCR to my TV using the same A/V cable. There was video and audio. That verifies that the VCR is outputting good audio.

 

 

Next step:

I have previously loaded Creator 2009 on my new Toshiba laptop, which is more powerful than my desktop. I will install the "VHS to DVD" on it. If I still have audio problems, it can only be due to the driver.

 

Also, as a next step, if needed, I will uninstall Creator 2009, and load "VHS to DVD" using the installation disc included in the box.

 

Wish me luck ....

[Jim_Hardin]

From the first day Video products hit the market there have been problem with sync.

 

But with the device's drivers correctly install it should be a non-event with Roxio's USB Capture Device.

 

But I will say that some users have had troubles installing this device… The Guru's have been trying everything but one or 2 just can't get everything to work…

 

[roxiodave]

Give this a try… locate the download for the drivers. Plug in the device and go into Device Manager and under Sound & Video Game controllers delete the 2 listings for USB Audio Device and USB Capture Device.

 

Unplug the device and reboot the PC.

 

Plug in the device and when Windows gets all excited about new hardware – Cancel!

 

Then run the drivers program you downloaded.

 

Generally speaking USB devices won't work for Plug & Burn.

 

Try capturing from media import and playing in VideoWave. – Got Sound?

 

Also look in Tips & Tricks for a Topic about using this device.

 

Thanks, I will give it a try and report the results.

 

FWIW, I first bought a Dazzle. It captured both video and audio, but they were badly out of sync using both their software and Roxio, so I returned it. I bought "VHS to DVD", figuring that a Roxio product HAD to be compatible with Creator 2009.

 

In Googling this issue, it seems that there are problems of video quality and audio quality/sync for nearly every device on the market.

 

[Jim_Hardin]

Give this a try… locate the download for the drivers. Plug in the device and go into Device Manager and under Sound & Video Game controllers delete the 2 listings for USB Audio Device and USB Capture Device.

 

Unplug the device and reboot the PC.

 

Plug in the device and when Windows gets all excited about new hardware – Cancel!

 

Then run the drivers program you downloaded.

 

Generally speaking USB devices won't work for Plug & Burn.

 

Try capturing from media import and playing in VideoWave. – Got Sound?

 

Also look in Tips & Tricks for a Topic about using this device.