I'm a long time user of the Roxio/Creator line of products and they have always performed well for me.
I just purchased creator 2009 a couple of days ago and have a specific scenario when the Roxio program fails to launch with a XP sp3 machine.
Before I pinpointed the problem specifically, I uninstalled the program and performed a clean install, to see if this would solve the issue.
After a little trial and error, I find that Roxio creator doesn't launch properly (get a windows, "must close this program") when it is loading all the different modules when it's on the orange start-up screen when I have Norton security 2009 enabled in the system tray.
If I turn off norton security, roxio starts properly. Is this a known issue?
It's not really a huge deal, now that I know how to deal with the problem..... and once the program has started properly all aspects of creator work flawlessly.
I usually would normally turn off any anti-virus programs when I work with disc creation software anyway, so it's really not an issue with the program per se.
Just curious if Roxio had heard of this before and if there is a way to run norton security and start creator properly?
I'm a long time user of the Roxio/Creator line of products and they have always performed well for me.
I just purchased creator 2009 a couple of days ago and have a specific scenario when the Roxio program fails to launch with a XP sp3 machine.
Before I pinpointed the problem specifically, I uninstalled the program and performed a clean install, to see if this would solve the issue.
After a little trial and error, I find that Roxio creator doesn't launch properly (get a windows, "must close this program") when it is loading all the different modules when it's on the orange start-up screen when I have Norton security 2009 enabled in the system tray.
If I turn off norton security, roxio starts properly. Is this a known issue?
It's not really a huge deal, now that I know how to deal with the problem..... and once the program has started properly all aspects of creator work flawlessly.
I usually would normally turn off any anti-virus programs when I work with disc creation software anyway, so it's really not an issue with the program per se.
Just curious if Roxio had heard of this before and if there is a way to run norton security and start creator properly?
Regards.....
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