Dvd Express

[DaveN]

Hi, I just purchased Roxio Easy CD & DVD burning. When I go into DVD Express to copy the contents of a DVD the program locks up and will not respond. This happens after I choose which files I want to add to the project. After selecting the items I want the hourglass comes up and nothing else happens. The only way I can close it out is to pull up the task manager and end the program that way. The error message I got was:

 

szAppName : RoxWizardLauncher9.exe szAppVer : 9.0.5.89

szModName : hungapp szModVer : 0.0.0.0 offset : 00000000

 

Here is the info on my system:

 

Property Value

Manufacturer ECS

Product Name P4VMM2

Version 1.0

Serial Number 00000000

Chassis Desktop

Infrared (IR) Supported No

Machine Type AT/AT COMPATIBLE

UUID 00000000-0000-0000-0000-000000000000

 

Disk Space Disk C: 94 GB Available, 111 GB Total, 94 GB Free

Disk D: 72 GB Available, 111 GB Total, 72 GB Free

Disk E: 0 MB Available, 7112 MB Total, 0 MB Free

 

Physical Memory 1536 MB Total, 1071 MB Free

Memory Load 30%

 

Virtual Memory 2494 MB Total, 2113 MB Free

 

PageFile Name \??\C:\pagefile.sys

PageFile Size 1104 MB

In use 95 MB

Max used 98 MB

Registry Size 3 MB (current), 119 MB (maximum)

 

Profile GUID {c2f59cc0-9d4a-11dd-b362-806d6172696f}

 

The system clock interval 10 ms

 

 

Version info on Roxio:

 

Roxio Easy CD and DVD Burning

Version: 9.0.554

Build: 905B54T, R01

Serial Number: ***************

Copyright: Sonic Solutions 2006

 

Module Name: PX Engine

Build: 3.6.36a, 5

Copyright: Sonic Solutions 2006

 

Module Name: Roxio Core

Version: 3.4.0

Build: 340B65B,

Copyright: Sonic Solutions 2006

 

 

Anyway, I'm not sure what's going on here and what to do with it. Any advice would be appreciated.

 

Thanks,

Dave

 

 

 

 

[DaveN]

More problems.

 

I just tried to burn a music CD and everything seemed to be going fine until I got an error message saying I had a "power calibration area error, medium error".

 

Is it possible that the burner I have is simply messed up?

 

Thanks,

Dave

[ogdens]

More problems.

 

I just tried to burn a music CD and everything seemed to be going fine until I got an error message saying I had a "power calibration area error, medium error".

 

Is it possible that the burner I have is simply messed up?

 

Thanks,

Dave

 

Yes.

 

Read this: http://forums.support.roxio.com/index.php?...mp;#entry249816