-kenl- Posted January 25, 2009 Report Share Posted January 25, 2009 O.S. Vista Home Premium(x64) 4 Gig Ram Asus P5Ke MB While installing Creator 2009se I get This version of windows requires signed drivers: Driver: Decrypetion and Decompression Service: RxFilter Publisher: Sonic Solutions Loc: c:\windows\system32\...\RxFilter.sys It appears as if creator installed, however I do have some issues. What say, hive mind?? Also how can I contact customer support? Quote Link to comment Share on other sites More sharing options...
0 Feynmanfan Posted January 26, 2009 Report Share Posted January 26, 2009 O.S. Vista Home Premium(x64) 4 Gig Ram Asus P5Ke MB While installing Creator 2009se I get This version of windows requires signed drivers: Driver: Decrypetion and Decompression Service: RxFilter Publisher: Sonic Solutions Loc: c:\windows\system32\...\RxFilter.sys It appears as if creator installed, however I do have some issues. What say, hive mind?? Also how can I contact customer support? I feel your pain. I too have been trying to solve this problem with no luck. I have tried booting with F8 to disable digital signed requirement to no avail. I have even gone so far as to manually edit and delete any reference Roxio in my registry. Again, no good. The number for support is 877-769-4601 Please post with your progress (or lack thereof) in fixing this problem. I'll do the same . . . Quote Link to comment Share on other sites More sharing options...
0 cdanteek Posted January 26, 2009 Report Share Posted January 26, 2009 I feel your pain. I too have been trying to solve this problem with no luck. I have tried booting with F8 to disable digital signed requirement to no avail. I have even gone so far as to manually edit and delete any reference Roxio in my registry. Again, no good. The number for support is 877-769-4601 Please post with your progress (or lack thereof) in fixing this problem. I'll do the same . . . Are you trying to fix it or destroy all working parts of Roxio and uninstall it from your system? cd Quote Link to comment Share on other sites More sharing options...
0 Feynmanfan Posted January 26, 2009 Report Share Posted January 26, 2009 Are you trying to fix it or destroy all working parts of Roxio and uninstall it from your system? cd My ultimate goal would be to have Roxio Creator 2009 installed and working. I have tried to fully removed Roxio from my system before attempting to re-install in order to remove the "bad" installation as a variable affecting the problem. BTW: I just got off the phone with Roxio Tech Support and was told that the fix to the digitally signed driver issue is to find and rename the file RxFilter.sys. Unfortunately, I cannot find that file on my system. According to the error message it should be somewhere in the Windows System32 folder. I doesn't appear to be there, which puts me back at square one. :-( Quote Link to comment Share on other sites More sharing options...
0 gi7omy Posted January 26, 2009 Report Share Posted January 26, 2009 check in system32\drivers (which is where it should be) Also, it's a VERY bad idea to remove all Roxio entries from the registry - just remove the ones specified. You are in danger of totally disabline the built-in burning app in the OS Quote Link to comment Share on other sites More sharing options...
Question
-kenl-
O.S. Vista Home Premium(x64)
4 Gig Ram
Asus P5Ke MB
While installing Creator 2009se I get
This version of windows requires signed drivers:
Driver: Decrypetion and Decompression
Service: RxFilter
Publisher: Sonic Solutions
Loc: c:\windows\system32\...\RxFilter.sys
It appears as if creator installed, however I do have some issues.
What say, hive mind??
Also how can I contact customer support?
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