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My Dvd9 - Lost Dvd Driver


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I have My DVD9 installed on my computer, which runs Windows XP. Ever since I had to re-install My DVD9 (long story for a different day) my computer will not recognize the DVD drive anymore. It will still run CDs, but not DVDs.

 

Based on an internet search, it seems that Roxio products have been known to do this, but there is does not seem to be any clear coherent instructions on how to recover the driver. I have a ticekt number from Roxio Tech Support, but I am not holding out any hope of ever hearing from them again.

 

For a "small" fee I am sure Dell will help me, but I'd rather not use them if I don't have to.

 

Any suggestions on how to recover the DVD driver?

 

Thanks.

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I have My DVD9 installed on my computer, which runs Windows XP. Ever since I had to re-install My DVD9 (long story for a different day) my computer will not recognize the DVD drive anymore. It will still run CDs, but not DVDs.

 

Based on an internet search, it seems that Roxio products have been known to do this, but there is does not seem to be any clear coherent instructions on how to recover the driver. I have a ticekt number from Roxio Tech Support, but I am not holding out any hope of ever hearing from them again.

 

For a "small" fee I am sure Dell will help me, but I'd rather not use them if I don't have to.

 

Any suggestions on how to recover the DVD driver?

 

Thanks.

 

Hi My name is Tinna and I had the same problem for the while ,I,m gonna tell you how to get your drive back go to roxio and go to download software updates and go to the bottom and download and run the px engine4 10 28a and see if that works , it did on mine ,I hope it does please let me know my email is scoobydum1971@yahoo.com

Edited by Tinna
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