Creator Ultimate 2009 Hangs, Crashes And Is Useless

[ChristopherBurning]

I'm trying to burn content to a DVD, I just purchased Creator Ultimate (which I think I will be returning as it doesn't seem to work)

 

I'm trying to burn 4GB of data to a DVD, data consists of MP3s in several directories.

 

Sequence as follows:

 

1) Launch Creator Ultimate 2009

2) Select Burn Data Disk Advanced

3) Select the folders I want to add to the disk and push the 'ADD' button

4) 'Adding files to the Project List' dialog box comes up, and after a few files it freezes at some random point - waiting hours does nothing.

5) Hitting the cancel button causes a confirmation box to show: 'Are you sure you want to stop adding files to the project?'

6) Saying yes causes Roxio Creator Classic to crash.

 

This is Vista with all current updates.

 

Basic function - no luck. How do I return this junk?

 

 

 

[grandpabruce]

I'm trying to burn content to a DVD, I just purchased Creator Ultimate (which I think I will be returning as it doesn't seem to work)

 

I'm trying to burn 4GB of data to a DVD, data consists of MP3s in several directories.

 

Sequence as follows:

 

1) Launch Creator Ultimate 2009

2) Select Burn Data Disk Advanced

3) Select the folders I want to add to the disk and push the 'ADD' button

4) 'Adding files to the Project List' dialog box comes up, and after a few files it freezes at some random point - waiting hours does nothing.

5) Hitting the cancel button causes a confirmation box to show: 'Are you sure you want to stop adding files to the project?'

6) Saying yes causes Roxio Creator Classic to crash.

 

This is Vista with all current updates.

 

Basic function - no luck. How do I return this junk?

 

It works great for me.

 

If you got it from Roxio, contact them directly. This is a users forum, and we are just users of the software.

 

If you got it from a store, like Best Buy, take it back to them.

 

[bimicher]

I'm trying to burn content to a DVD, I just purchased Creator Ultimate (which I think I will be returning as it doesn't seem to work)

 

I'm trying to burn 4GB of data to a DVD, data consists of MP3s in several directories.

 

Sequence as follows:

 

1) Launch Creator Ultimate 2009

2) Select Burn Data Disk Advanced

3) Select the folders I want to add to the disk and push the 'ADD' button

4) 'Adding files to the Project List' dialog box comes up, and after a few files it freezes at some random point - waiting hours does nothing.

5) Hitting the cancel button causes a confirmation box to show: 'Are you sure you want to stop adding files to the project?'

6) Saying yes causes Roxio Creator Classic to crash.

 

This is Vista with all current updates.

 

Basic function - no luck. How do I return this junk?

 

C2009 works just fine for me when burning data files to a DVD

Have you considered that there is something wrong with the files you are trying to burn? Try first burning to an image file to see if that is successful.