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Easy Vhs To /dvd Works Sometimes And Sometimes Not


Rob Elliot

Question

I bought Easy VHS to DVD about a week ago and have just about had it with trying to make it work. I have tried everything suggested in the document posted by one of the "regulars" telling us to update video drivers, unload start up programs and Direct X. Did not try the 4th suggestion concerning the use of "My DVD" as I didn't really understand it and it didn't seem to be the direction I need to go in anyway.

 

My problem is simular to a couple of other reports I have seen here over the last week. I cannot get the "capture video" program to work dependably (actually I have only had it workiing on two occasions, each session allowed me to make as many captures as I wanted in any format I chose. However, when i rebooted the computer teh next day and restarted the program, it failed to work. It would either show the statistics for up to 8 seconds of capture and stop OR it would just indicate that it was capturing correctly but the progress indicators remained at zero. In the first case, after 7 or 8 seconds of recording (regardless of capture mode or file size) the capture would stop by itself and an error message stating "unknown capture error" would appear. If you saved the file, there was no information in the file, no file size or duration. In the second case, all the indicators would remain at zero but the indicators would show all zeros. I would manually depress the stop capture button and I would get the same "unknown capture error" message. Again, if I saved the file it would have no size or duration.

 

I can only say that once it appeared to start working correctly after I changed the twain file management setting from "file" to "native". Another time it appeared to have starrted working correctly after I unpluged the USB capture device and allowed it to be "re-recognized" by the operating system. However in either case, the last change I made was just one of several in a string of

efforts to correct the problem. Neither of the "solutions" noted in this paragraph may have actually had anything to do with fixing the problem.

 

Sorry this is so long, but I have spent many hours working on this and would have given up earlier except that it allowed me to have two capturing sessions and one burning session and it worked EXACILY as it should have worked. So I know it will work.

 

Below is, again, probably more information than you may need, but I didn't see much that I felt good about leaving out so I left it all in. Thanks in advance for any help anyone may be able to give me.

 

 

Diagnostic Report

The Norton 360 Diagnostic Report gathers information about your computer, including the operating system, programs, and hardware. Use this report to help find problems and fix them. The report can be saved, emailed, or printed when needed for review by friends, family or technicians.

Report generated on: 1/31/2009 (9:48 PM)

 

Norton 360 Status

Feature Details

Version: 2.5.0.5

Operational Status Protected

PC Security Protected

Identity Protection Protected

Backup Attention

PC Tuneup Protected

Virus and Security Scan Last Run: 1/30/2009

LiveUpdate Last Run: 1/31/2009

Protection Updates Last Updated: 1/30/2009

Backup Never Run

 

Startup Applications

Auto Start Program Location Software Vendor Description

Sidebar C:\Program Files\Windows Sidebar\sidebar.exe /autoRun Windows Sidebar Microsoft Corporation

ehTray.exe C:\Windows\ehome\ehTray.exe Media Center Tray Applet Microsoft Corporation

swg C:\Program Files\Google\GoogleToolbarNotifier\1.2.1128.5462\GoogleToolbarNotifier.exe GoogleToolbarNotifier Google Inc.

HPAdvisor C:\Program Files\Hewlett-Packard\HP Advisor\HPAdvisor.exe autoRun HP Advisor Hewlett-Packard

Photo Loader supervisory C:\PROGRA~1\CASIO\PHOTOL~1\Plauto.exe Watcher for Photo Loader CASIO COMPUTER CO.,LTD.

SMSERIAL C:\Program Files\Motorola\SMSERIAL\sm56hlpr.exe Application executable file Motorola Inc.

SynTPEnh C:\Program Files\Synaptics\SynTP\SynTPEnh.exe Synaptics TouchPad Enhancements Synaptics, Inc.

QPService "C:\Program Files\HP\QuickPlay\QPService.exe" HP QuickPlay Resident Program CyberLink Corp.

hpWirelessAssistant %ProgramFiles%\Hewlett-Packard\HP Wireless Assistant\HPWAMain.exe HPWAMain Module Hewlett-Packard Development Company, L.P.

WAWifiMessage %ProgramFiles%\Hewlett-Packard\HP Wireless Assistant\WiFiMsg.exe Module to process WiFi messages. Hewlett-Packard Development Company, L.P.

CognizanceTS rundll32.exe c:\PROGRA~1\BIOSCR~1\VeriSoft\Bin\ASTSVCC.dll,RegisterModule Terminal Services Virtual Channel Client Cognizance Corporation

Adobe Reader Speed Launcher "C:\Program Files\Adobe\Reader 8.0\Reader\Reader_sl.exe" Adobe Acrobat SpeedLauncher Adobe Systems Incorporated

HP Software Update C:\Program Files\Hp\HP Software Update\HPWuSchd2.exe hpwuSchd Application Hewlett-Packard

NvCplDaemon RUNDLL32.EXE C:\Windows\system32\NvCpl.dll,NvStartup NVIDIA Display Properties Extension NVIDIA Corporation

NvMediaCenter RUNDLL32.EXE C:\Windows\system32\NvMcTray.dll,NvTaskbarInit NVIDIA Media Center Library NVIDIA Corporation

SunJavaUpdateSched "C:\Program Files\Java\jre1.6.0_05\bin\jusched.exe" Java Platform SE binary Sun Microsystems, Inc.

ccApp "C:\Program Files\Common Files\Symantec Shared\ccApp.exe" Symantec User Session Symantec Corporation

osCheck "C:\Program Files\Norton 360\osCheck.exe" Norton 360 Vista Migration Tool Symantec Corporation

Windows Defender %ProgramFiles%\Windows Defender\MSASCui.exe -hide Windows Defender User Interface Microsoft Corporation

RtHDVCpl RtHDVCpl.exe HD Audio Control Panel Realtek Semiconductor

QuickTime Task "C:\Program Files\QuickTime\QTTask.exe" -atboottime QuickTime Task Apple Inc.

QlbCtrl %ProgramFiles%\Hewlett-Packard\HP Quick Launch Buttons\QlbCtrl.exe /Start QLB Controller Hewlett-Packard Development Company, L.P.

iTunesHelper "C:\Program Files\iTunes\iTunesHelper.exe" iTunesHelper Module Apple Inc.

HP Health Check Scheduler [ProgramFilesFolder]Hewlett-Packard\HP Health Check\HPHC_Scheduler.exe

 

Installed Applications

Name Version Author Installed Information

Activation Assistant for the 2007 Microsoft Office suites Microsoft Corporation 10/13/2007 http://support.microsoft.com/contactussupport/?ws=support

Adobe Flash Player 10 ActiveX 10.0.12.36 Adobe Systems Incorporated 1/1/2009 http://www.adobe.com/go/flashplayer_support/

Microsoft Office Home and Student 2007 12.0.6215.1000 Microsoft Corporation 1/29/2009

HP Photosmart Essential 2.0 2.0 HP 10/13/2007 http://www.hp.com/support

LiveUpdate 3.2 (Symantec Corporation) 3.3.0.45 Symantec Corporation 1/30/2009 http://www.symantec.com

Microsoft .NET Framework 3.5 SP1 Microsoft Corporation 1/27/2009 http://go.microsoft.com/fwlink/?LinkId=120337

NVIDIA Drivers NVIDIA Corporation 1/28/2009

QuickVerse 5.0 4/7/2008

Rhapsody 10/13/2007

Adobe Flash Player 9 ActiveX 9 Adobe Systems Incorporated 10/13/2007 http://www.adobe.com/go/flashplayer_support/

Motorola SM56 Data Fax Modem 6/14/2007

Norton 360 (Symantec Corporation) 2.2.0.2 Symantec Corporation 1/30/2009 http://www.symantec.com/techsupp/globalsupport.html

Synaptics Pointing Device Driver 11.0.7.0 Synaptics 1/28/2009

Roxio Video Capture USB Driver 1/27/2009

Whale Communications' Client Components v3.7.1 12/2/2008

My HP Games HPLAP0503 WildTangent 10/13/2007 http://support.wildgames.com

Yahoo! Toolbar for Internet Explorer 10/13/2007

Video Capture USB 1.00.0000 Roxio 1/28/2009 http://www.sonic.com/innovation/patents

Roxio Creator Tools 3.4.0 Roxio 6/14/2007 http://support.sonic.com/

muvee autoProducer 6.0 6.00.050 muvee Technologies 6/14/2007 http://www.muvee.com

Roxio Creator Data 3.4.0 Roxio 6/14/2007 http://support.sonic.com/

USB CASIO Digital Camera Device Driver 1/1/2009

HP Active Support Library 2.3.0.2 Hewlett-Packard 4/5/2008 http://www.hp.com

Roxio Creator EasyArchive 3.4.0 Roxio 6/14/2007 http://support.sonic.com/

QuickTime 7.4.5.67 Apple Inc. 4/6/2008 http://www.apple.com/support/

HP User Guides 0034 1.07.0002 Hewlett-Packard 6/14/2007 http://www.hp.com

Roxio Activation Module 1.0 Roxio 1/28/2009 http://www.roxio.com/

Roxio Easy VHS to DVD Content 1.1.028 Roxo, Inc. 1/28/2009

HPNetworkAssistant 1.1.70 Hewlett-Packard. 6/14/2007 http://welcome.hp.com/country/us/en/support.html

Google Toolbar for Internet Explorer 4/5/2008

Hewlett-Packard Active Check 1.1.11.0 Hewlett-Packard 4/5/2008

Rhapsody Player Engine 1.0.604 RealNetworks 6/14/2007 http://www.rhapsody.com

Java SE Runtime Environment 6 1.6.0.0 Sun Microsystems, Inc. 6/14/2007 http://java.com

Java 6 Update 5 1.6.0.50 Sun Microsystems, Inc. 4/5/2008 http://java.com

Roxio Easy VHS to DVD 4.5.0 Roxio 1/28/2009 http://www.roxio.com/

Roxio MyDVD Basic v9 9.0.551 Roxio 6/14/2007 http://support.roxio.com

HP Quick Launch Buttons 6.10 B9 6.10 B9 Hewlett-Packard 6/14/2007 http://www.hp.com

Roxio Activation Module 1.0 Roxio 6/14/2007 http://www.roxio.com/

HP Easy Setup - Frontend 5.1.0.2279 Hewlett-Packard 6/14/2007 http://www.hp.com

Apple Mobile Device Support 1.1.4.7 Apple Inc. 4/6/2008 http://www.apple.com/support/

HP QuickPlay 3.2 10/13/2007

Bonjour 1.0.104 Apple Inc. 4/6/2008 http://www.apple.com/support/

Photohands 1.0E 1/1/2009

AuthenTec Fingerprint Sensor Minimum Install 7.7.0.24 AuthenTec, Inc. 4/5/2008 http://www.authentec.com

iTunes 7.6.2.9 Apple Inc. 4/6/2008 http://www.apple.com/support/

HP Pavilion Webcam Driver for Vista v061.001.00005 061.001.00005 Chicony 4/5/2008

Roxio Creator Copy 3.4.0 Roxio 6/14/2007 http://support.sonic.com/

Roxio Express Labeler 3 3.2.1 Roxio 6/14/2007 http://www.roxio.com/

Hewlett-Packard Asset Agent for Health Check 2.0.62.5 HP 4/5/2008

Adobe Acrobat and Reader 8.1.2 Security Update 1 (KB403742) 8.1.2 Adobe Systems, Inc 11/25/2008 http://www.Adobe.com

Microsoft Works 08.05.0818 Microsoft Corporation 1/29/2009 http://go.microsoft.com/fwlink/?LinkId=6831

Photo Loader 2.1E 1/1/2009

Microsoft Visual C++ 2005 Redistributable 8.0.56336 Microsoft Corporation 6/14/2007

Roxio Easy VHS to DVD 11.0 Roxio 1/28/2009 http://www.roxio.com/

Roxio Creator Audio 3.4.0 Roxio 6/14/2007 http://support.sonic.com/

ESU for Microsoft Vista 2.0.2.1 Hewlett-Packard 6/14/2007

Microsoft Silverlight 2.0.31005.0 Microsoft Corporation 1/28/2009 http://go.microsoft.com/fwlink/?LinkID=91955

Microsoft Office Excel MUI (English) 2007 12.0.6215.1000 Microsoft Corporation 1/29/2009

Microsoft Office PowerPoint MUI (English) 2007 12.0.6215.1000 Microsoft Corporation 1/29/2009

Microsoft Office Word MUI (English) 2007 12.0.6215.1000 Microsoft Corporation 1/29/2009

Microsoft Office Proof (English) 2007 12.0.6213.1000 Microsoft Corporation 1/29/2009

Microsoft Office Proof (French) 2007 12.0.6213.1000 Microsoft Corporation 1/29/2009

Microsoft Office Proof (Spanish) 2007 12.0.6213.1000 Microsoft Corporation 1/29/2009

Microsoft Office Proofing (English) 2007 12.0.4518.1014 Microsoft Corporation 6/14/2007

Microsoft Office Shared MUI (English) 2007 12.0.6215.1000 Microsoft Corporation 1/29/2009

Microsoft Office OneNote MUI (English) 2007 12.0.6215.1000 Microsoft Corporation 1/29/2009

Microsoft Office Shared Setup Metadata MUI (English) 2007 12.0.6215.1000 Microsoft Corporation 1/29/2009

HP Help and Support 1.1.0 Hewlett-Packard 6/14/2007 http://www.support.hp.com

Microsoft Office Home and Student 2007 12.0.6215.1000 Microsoft Corporation 1/29/2009

HP Customer Experience Enhancements 5.1.0.2278 Hewlett-Packard 6/14/2007 http://www.Hewlett-Packard.com

Adobe Reader 8.1.2 8.1.2 Adobe Systems Incorporated 4/18/2008 http://www.adobe.com/support/main.html

DirectX 9 Runtime 1.00.0000 Sonic Solutions 1/28/2009 http://www.sonic.com

Apple Software Update 2.0.2.92 Apple Inc. 4/6/2008 http://www.apple.com/support/

Roxio CinePlayer Decoder Pack 4.3.0 Roxio 1/28/2009 http://www.roxio.com/

Roxio Creator Basic v9 3.4.0 Roxio 6/14/2007 http://support.sonic.com/

HP Update 4.000.010.008 Hewlett-Packard 5/13/2008 http://www.hp.com

GearDrvs 1.00.0000 GEAR Software 1/30/2009 http://www.gearsoftware.com

Microsoft .NET Framework 3.5 SP1 3.5.30729 Microsoft Corporation 1/27/2009

HP Wireless Assistant 3.00 F1 Hewlett-Packard 6/14/2007 http://www.hp.com

VeriSoft Access Manager 2.1.0.844.1 Bioscrypt Inc. 4/5/2008 http://www.bioscrypt.com/

LiveUpdate Notice (Symantec Corporation) 1.4.5 Symantec Corporation 8/25/2008 http://www.symantec.com

Google Toolbar for Internet Explorer 4.0.0.002 Google Inc. 4/5/2008

Roxio Easy VHS to DVD 1.1.124 Roxio 1/28/2009 http://support.roxio.com

Realtek High Definition Audio Driver 6.0.1.5322 Realtek Semiconductor Corp. 6/14/2007

HP Total Care Advisor 1.1.19 Hewlett-Packard 6/14/2007 http://www.hp.com

MSCU for Microsoft Vista 1.0.1.3 Hewlett-Packard 6/14/2007

HP Active Support Library 32 bit components 1.0.9 Hewlett-Packard 6/14/2007 http://www.Hewlett-Packard.com

Internet Explorer 7.0.6001.18000 Microsoft Corporation http://support.microsoft.com/

 

Resource Utilization

Feature Details

Page File Size 2,281Mb

Page File Free 90%

Physical Memory Size 1,981Mb

Physical Memory Free 59%

Disk Type Fixed Disk

Disk ID C

Total Disk Space 141Gb

Free Disk Space 93.5Gb

Disk Type Fixed Disk

Disk ID D

Total Disk Space 8.24Gb

Free Disk Space 1.72Gb

 

System Restore Points

 

Operating System

Feature Details

Operating System Microsoft® Windows Vista™ Home Premium

Patch Level Service Pack 1

Date Installed 10/13/2007

Country Code 1

OS Language Version 1033

ANSI Code Page 1252

Locale 0409

Windows Update Automatic

Latest Windows Hotfix Date 1/31/2009

Path C:\Program Files\Common Files\Symantec Shared\;

;

C:\Windows\system32;

C:\Windows;

C:\Windows\System32\Wbem;

C:\Program Files\Common Files\Roxio Shared\DLLShared\;

C:\Program Files\Common Files\Roxio Shared\DLLShared\;

C:\Program Files\Common Files\Roxio Shared\9.0\DLLShared\;

c:\Program Files\Bioscrypt\VeriSoft\bin;

C:\Program Files\QuickTime\QTSystem\;

C:\Program Files\Common Files\Roxio Shared\DLLShared\;

C:\Program Files\Common Files\Roxio Shared\11.0\DLLShared\

Latest Windows Hotfix Date 1/29/2009

 

Hardware

Feature Details

PC Manufacturer Hewlett-Packard

Model HP Pavilion tx1000 Notebook PC

Motherboard Manufacturer Quanta

Product 30BF

Processor AMD Turion 64 X2 Mobile Technology TL-58

Version x64 Family 15 Model 104 Stepping 1

Data Width 64bits

L2 Cache Size 1,024Kb

Approximate Clock Speed 1,900Mhz

BIOS PhoenixBIOS 4.0 Release 6.1

Date 10/4/2007

Version HPQOEM - 6040000

Memory Chip DIMM 1

Capacity 1,024Mb

Speed 667ns

Memory Chip DIMM 2

Capacity 1,024Mb

Speed 667ns

Motherboard Device 64

Status On

System Slot PCI Express Slot 1

Status Available

System Slot PCI Express Slot 2

Status Available

CD Drive Slimtype DVD A DS8A1H ATA Device

Media Type DVD Writer

Version WH66

Video Manufacturer NVIDIA

Video Card NVIDIA GeForce Go 6150

RAM 64Mb

Mode 1280 x 800 x 65536 colors

Driver nvd3dum.dll,nvwgf2um.dll

Date 12/4/2008

Version 7.15.11.7713

Hard Disk Model TOSHIBA MK1637GSX SCSI Disk Device

Interface IDE

Network Adapter NVIDIA nForce Networking Controller

Service Name NVENETFD

Network Adapter Broadcom 802.11b/g WLAN

Service Name BCM43XX

Sound Manufacturer (Generic USB Audio)

Model USB Audio Device

Sound Manufacturer Realtek

Model Realtek High Definition Audio

Printer Send To Microsoft OneNote Driver

Printer Microsoft XPS Document Writer

Printer hp psc 1200 series

Web Site http://go.microsoft.com/fwlink/?LinkID=37&...mp;sbp=Printers

Number of Logical CPUs Active 2

 

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3 answers to this question

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For anyone else diving in - the important bit in that screed is:

 

Roxio Creator Basic v9 3.4.0 Roxio 6/14/2007 ;)

 

You say it worked and then stopped. What I have found with USB devices is that, if you don't plug them back in the same socket next time, they hiccup badly and often want re-installed. I know I have that with a wireless USB gubbins on my laptop - if it doesn't go back from whence it came, it just won't work

 

 

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For anyone else diving in - the important bit in that screed is:

 

Roxio Creator Basic v9 3.4.0 Roxio 6/14/2007 ;)

 

You say it worked and then stopped. What I have found with USB devices is that, if you don't plug them back in the same socket next time, they hiccup badly and often want re-installed. I know I have that with a wireless USB gubbins on my laptop - if it doesn't go back from whence it came, it just won't work

 

 

 

 

Thanks, it works. At least it worked last night. I switched the USB ports and it works. I just need to learn patients now. Thanks again.

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