When you burn a VIDEO_TS folder in Toast and choose Custom options, there is an option called "Include DVD-Rom Content". When this option is enabled, any files or folders that are in the same path as the VIDEO_TS folder will also be burned to the DVD as data files. It will also automatically compress the VIDEO_TS folder to fit on a single layer DVD. This option worked correctly in Popcorn 2. But in Toast 8 and 9, selecting this option does nothing. It is clearly a bug. Since the option is there in Toast 9, shouldn't it actually work?
Roxio's tech support has been completely useless. I have opened several tickets with Roxio tech support regarding this issue. I carefully explained the issue several times and provided detailed steps to reproduce the issue. All they have to do is run Toast 9 on their own computer, using the steps I provided. But they don't even bother to read the ticket and verify the issue. Instead of responding with something helpful, they keep copying and pasting irrelevant stuff like "Make sure you insert a DVD, not a CD".
Does anyone know if the "Include DVD-Rom Content" option works correctly in Toast 10?
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Praetor
See related discussion:
http://forums.support.roxio.com/index.php?showtopic=42218
When you burn a VIDEO_TS folder in Toast and choose Custom options, there is an option called "Include DVD-Rom Content". When this option is enabled, any files or folders that are in the same path as the VIDEO_TS folder will also be burned to the DVD as data files. It will also automatically compress the VIDEO_TS folder to fit on a single layer DVD. This option worked correctly in Popcorn 2. But in Toast 8 and 9, selecting this option does nothing. It is clearly a bug. Since the option is there in Toast 9, shouldn't it actually work?
Roxio's tech support has been completely useless. I have opened several tickets with Roxio tech support regarding this issue. I carefully explained the issue several times and provided detailed steps to reproduce the issue. All they have to do is run Toast 9 on their own computer, using the steps I provided. But they don't even bother to read the ticket and verify the issue. Instead of responding with something helpful, they keep copying and pasting irrelevant stuff like "Make sure you insert a DVD, not a CD".
Does anyone know if the "Include DVD-Rom Content" option works correctly in Toast 10?
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