Installation Issues

[Sandro]

Hello all, hope you can help me.

PC Specs XP Pro SP3 - P4 3.0Gig - 2Gig RAM - All drives and Optical Drive SATA -

I've got Roxio VHS to DVD and Creator 2009 new.

 

I connected the Video capture USB and installed VHS to DVD via DVD drive. All seemed OK.

Could not find the program installation until I went to Media Creator 5.0 folder and found "Capture"

Plugged in a VCR and played it. Captured and recorded, seemed Ok, but no sound.

Read the forums and decided to remove older Roxio product Media Creator 5 and reinstall for sound.

 

After that, just tried installing the VHS to DVD product only and could not find the application anywhere.

Downloaded the software from Roxio and tried installing that - same result.

Tried the Service Pack - It said there was no software present.

Removed the VHS to DVD software and installed new Roxio Creator 2009 and then the VHS to DVD.

The Creator 2009 took 35 min to install (a record for this PC) and then the VHS to DVD software.

The same result now.

 

In C:\Program Files I see both the "Roxio" and "Roxio Creator 2009" directories and they are populated.

The Creator 2009 works fine - but still no VHS to DVD USB Capture device anywhere.

Like the product and want to get it working - anyone got any ideas.

 

MORE INFO: I have followed Roxio cleanup procedures using "Add\Remove Programs" Microsoft Uninstaller and CCleaner as well. I'm stuck as to what else I can do to troubleshoot this.

 

Thanks,

Sandro

[Beerman]

I speak as someone who does not yet have VHS to DVD but it is my understanding that vhs to DVD & C2009 cannot be installed together on the same system. Not sure exactly what is affected but that is my understanding.

[Sandro]

I speak as someone who does not yet have VHS to DVD but it is my understanding that vhs to DVD & C2009 cannot be installed together on the same system. Not sure exactly what is affected but that is my understanding.

 

Holy cow Paul - you must be joking.

Two new Roxio products that conflict with each other?

I read the side of the box for the Creator 2009 and there was no mention of conflicts.

Should I remove the C2009 to take it out of the equation?

Sandro

 

[gi7omy]

There wouldn't be any mention of a conflict on the 2009 box because it came out some time before the VHS/DVD program did.

 

The incompatability arose because of a slightly different way the two programs operate in rendering

 

It should however, if you only install the drivers, work with 2009 but only install drivers and not the software

[Sandro]

Removing the VHS-DVD Software and leaving the Drivers only would make the USB Capture Device just another input device to Creator 2009 - Is that right?

[gi7omy]

If you want to capture into Creator 2009 - that's all you need really.

 

However, install the device, then install the drivers (don't let MS install 'default' ones)

 

Let us kbnow how that works out (as far as I know the gubbins supplied with the second program is the same one that was with the Special Edition)

[luisa1]

Hello all, hope you can help me.

PC Specs XP Pro SP3 - P4 3.0Gig - 2Gig RAM - All drives and Optical Drive SATA -

I've got Roxio VHS to DVD and Creator 2009 new.

 

I connected the Video capture USB and installed VHS to DVD via DVD drive. All seemed OK.

Could not find the program installation until I went to Media Creator 5.0 folder and found "Capture"

Plugged in a VCR and played it. Captured and recorded, seemed Ok, but no sound.

Read the forums and decided to remove older Roxio product Media Creator 5 and reinstall for sound.

 

After that, just tried installing the VHS to DVD product only and could not find the application anywhere.

Downloaded the software from Roxio and tried installing that - same result.

Tried the Service Pack - It said there was no software present.

Removed the VHS to DVD software and installed new Roxio Creator 2009 and then the VHS to DVD.

The Creator 2009 took 35 min to install (a record for this PC) and then the VHS to DVD software.

The same result now.

 

In C:\Program Files I see both the "Roxio" and "Roxio Creator 2009" directories and they are populated.

The Creator 2009 works fine - but still no VHS to DVD USB Capture device anywhere.

Like the product and want to get it working - anyone got any ideas.

 

MORE INFO: I have followed Roxio cleanup procedures using "Add\Remove Programs" Microsoft Uninstaller and CCleaner as well. I'm stuck as to what else I can do to troubleshoot this.

 

Thanks,

Sandro

 

 

The problem I had with the sound was very simple and annoyin; I uninstalled and reinstalled many times, no sound. I do not Easy Creater 9 installed, however, as silly this may seem, I was using the front port all the time-tried using the back port of the computer for the USB and wella, the sound worked. You can give it a shot, if you already have done this, I don't know really what is the problem. I many Roxio software porgrams installed on Windows XP, didn't seem to affect it. So give it a shot. luisa

[Jtdemag12]

I just got the program Roxio Easy VHS to DVD. My computer is about 6 years old running XP Home. I only have a CD and a CD/RW installed. I tried to install the program but the disc would not read! So no installation. My CD player do work. Do I have to have a DVD player to install the program? I was not too concerned about burning to a Cd or DVD, but did want to import from VHS tapes to my PC harddrive. Any suggestions?

Thank You

[luisa1]

I just got the program Roxio Easy VHS to DVD. My computer is about 6 years old running XP Home. I only have a CD and a CD/RW installed. I tried to install the program but the disc would not read! So no installation. My CD player do work. Do I have to have a DVD player to install the program? I was not too concerned about burning to a Cd or DVD, but did want to import from VHS tapes to my PC harddrive. Any suggestions?

Thank You

 

 

I just got the program Roxio Easy VHS to DVD. My computer is about 6 years old running XP Home. I only have a CD and a CD/RW installed. I tried to install the program but the disc would not read! So no installation. My CD player do work. Do I have to have a DVD player to install the program? I was not too concerned about burning to a Cd or DVD, but did want to import from VHS tapes to my PC harddrive. Any suggestions?

Thank You

 

 

Yes, I am afraid you will need a DVD player to install the program since the vhs tapes only record on a DVD.

[Larry]

I just got the program Roxio Easy VHS to DVD. My computer is about 6 years old running XP Home. I only have a CD and a CD/RW installed. I tried to install the program but the disc would not read! So no installation. My CD player do work. Do I have to have a DVD player to install the program? I was not too concerned about burning to a Cd or DVD, but did want to import from VHS tapes to my PC harddrive. Any suggestions?

Thank You

Based on the System requirements for the program, you do need a drive that is capable of reading a DVD disc. Your install disc is a DVD disc, not a CD disc.

 

Yes, I am afraid you will need a DVD player to install the program since the vhs tapes only record on a DVD.

Only a DVD-Rom (read only) drive is required, so the software can be installed.

 

Capture can be done to a hard drive.

 

A DVD burner (recorder) drive is not required to use the software or capture video. Only is required if one wants to burn DVD Video discs.

[Jtdemag12]

Based on the System requirements for the program, you do need a drive that is capable of reading a DVD disc. Your install disc is a DVD disc, not a CD disc.

 

 

Only a DVD-Rom (read only) drive is required, so the software can be installed.

 

Capture can be done to a hard drive.

 

A DVD burner (recorder) drive is not required to use the software or capture video. Only is required if one wants to burn DVD Video discs.

 

Why on the side of the bos and the system requirements listed at their web site it states "CD Writer for VCD, SVCD and DVD Writer for DVD"

[Larry]

Why on the side of the bos and the system requirements listed at their web site it states "CD Writer for VCD, SVCD and DVD Writer for DVD"

 

Those are the requirements for burning to discs, not for installation. The part I've highlighted in red in the following is the minimum requirement for installation.

 

 

Minimum System Requirements:

• Windows Vista/XP, 1 GHz processor and 512 MB RAM
• DirectX 9 compatible graphics card or higher, sound card, DVD-ROM drive
• 2 GB free hard drive space for installation
• Windows Media Player 10 or higher
• CD Writer for VCD, SVCD and DVD Writer for DVD
• Internet Explorer 7
• One available USB 2.0 port

[bimicher]

Why on the side of the bos and the system requirements listed at their web site it states "CD Writer for VCD, SVCD and DVD Writer for DVD"

 

If the software came on a DVD it's obvious that you need a DVD reader to install the software You don't need a DVD burner to use the software once installed.

 

Perhaps it should say on the box that "at least" a DVD reader is required for installation (maybe it does?).

 

Time to get a DVD burner

[grandpabruce]

Why on the side of the bos and the system requirements listed at their web site it states "CD Writer for VCD, SVCD and DVD Writer for DVD"

 

List your system specs, similar to how I have mine listed, in my signature.

 

If your computer is 6 years old, it may not have the horses to run the software, even if you do get it installed.