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My Dvd 10 Won't Install On Sony With Vista Ultimate



I have a Sony VGN-SZ780U With Vista Ultimate. According to Microsoft's website the only My DVD that works with Vista is My DVD 10. I purchased and downloaded it but when I try to install I get an error message,"The Installation Was Interrupted. Please Try Again Later. Your System Has Not Been Altered".


I've tried all the obvious, i.e. diable virus, spyware,firewall, re-downloaded, redownloaded again to a flash drive, etc. No matter what I do I get the error.


Any Ideas?

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Watch the installation close to see what it's installing when it stops and rolls back?


The KB article doesn't mention your product!








That is really interesting (the KB). Since Roxio hasn't responded in days to my e-mail, I went ahead and wasted $25.00 on FixYa to now find that the person who was helping me copied and pasted that fix. I responded that I do not have dsetup.dll listed in my system 32 folder and now they can't seem to come up with anything else.


What do you suggest when i identify which file is causing the rollback?

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