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"roxio Creator Has Encountered A Problem And Needs To Close."


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Installed Roxio Creator 2009 on a Dell Dimension 8400 running XP. When I click the startup star icon I get a message that "Roxio Creator has encountered a problem and needs to close."

 

EVENT Type:cle20r3 R1: roxiocentralfx.exe P2: 4.50.5.0 P3: 48c6a9c5 P4: presentationcore P5: 3.0.0.0 P6: 470bc96a P7: 3d36 P8: 45 P9: system.invalidoperationexception

 

HELP!

 

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Installed Roxio Creator 2009 on a Dell Dimension 8400 running XP. When I click the startup star icon I get a message that "Roxio Creator has encountered a problem and needs to close."

 

EVENT Type:cle20r3 R1: roxiocentralfx.exe P2: 4.50.5.0 P3: 48c6a9c5 P4: presentationcore P5: 3.0.0.0 P6: 470bc96a P7: 3d36 P8: 45 P9: system.invalidoperationexception

 

HELP!

 

Had the same thing happen.

Found that if I closed the Pixela Image Mixer Camera Monitor (right click on the icon in the taskbar) that Creator 2009 would then run ok.

Image Mixer came with my Canon Vixia HF11 camcorder, I'll probably just uninstall it.

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I have been having the same problem and reported it to "Technical Support" Nov 30 2008. I have tried every suggestion including uninstall, clean and re-install, update video drivers, uninstall and re-install mouse software. Technical Support is not responding to my inquiries. Does anyone have a solution?

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Sounds like the .NET issue. Service Pack 3 for Creator 2009 should fix this issue.

 

go here to find out where to get it

http://forums.support.roxio.com/index.php?showtopic=48091

I have just installed (then uninstalled and reinstalled) Creator 2009 today and I am having exactly the same problem. The only thing which seemed to be a "blip" during the install was an error message - Microsoft .NET Framework 3.5 Setup --- Setup Error. When nothing happened I exited that window and the install proceeded as if OK.

Then, when I try to open Creator I get " creator has encountered a problem and has to close" Does the service pack 3 update fix this?

It sure does - I've just done it and it has solved the problem thanks Sonic Boom and others.

Edited by Chas221
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I have been having the same problem and reported it to "Technical Support" Nov 30 2008. I have tried every suggestion including uninstall, clean and re-install, update video drivers, uninstall and re-install mouse software. Technical Support is not responding to my inquiries. Does anyone have a solution?

I too have been having the same problem & Roxio isn't responding to me either so you have my sympathies.I am just going to dump it & try some other company.With, quote "Over 200 Million shipped Worldwide" unquote,why should they worry about us?

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I too have been having the same problem & Roxio isn't responding to me either so you have my sympathies.I am just going to dump it & try some other company.With, quote "Over 200 Million shipped Worldwide" unquote,why should they worry about us?

Is that supposed to be some sort if a mature rant???

 

That post is from February :lol:

 

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I'm having the same error.

Now I'm trying to download the Service pack but when I click on the link it brings me to your "Search the Knowledgebase" page.

Go through your Start Menu and select one of the programs like, Creator Classic.

 

Click on Help – Check for Updates…

 

(I had no problem with the link???)

 

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Installed Roxio Creator 2009 on a Dell Dimension 8400 running XP. When I click the startup star icon I get a message that "Roxio Creator has encountered a problem and needs to close."

 

EVENT Type:cle20r3 R1: roxiocentralfx.exe P2: 4.50.5.0 P3: 48c6a9c5 P4: presentationcore P5: 3.0.0.0 P6: 470bc96a P7: 3d36 P8: 45 P9: system.invalidoperationexception

 

HELP!

 

I too had this problem and installed the Service Pack 3. That got me pass the "Roxio Creator has encoutered a problem..." message. And now when I click on the star I get "The certificate file is missing or has been corrupted. Please reinstall it." I reinstalled "Certificates" and I still get the "certificate file is missing..." message. HELP, please. Thank you.

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I too had this problem and installed the Service Pack 3. That got me pass the "Roxio Creator has encoutered a problem..." message. And now when I click on the star I get "The certificate file is missing or has been corrupted. Please reinstall it." I reinstalled "Certificates" and I still get the "certificate file is missing..." message. HELP, please. Thank you.

Same advice as previously noted. Do a Clean install, including installing the SP3 update.

 

Creator 2009 Clean Install links:

XP: http://kb.roxio.com/content//kb/Creator/000206CR

Vista: http://kb.roxio.com/content//kb/Creator/000207CR

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I have the "Roxio Creator has encountered a problem and needs to close" problem as well. I did an uninstall and reinstall which left me in the same position. I then did the clean install following the directions to the letter. This worked as long as I kept all start up items disabled. I used this configuration to install the latest update but after re-enabling the start up items the problem has returned. I've spent many hours individually disabling various start up items but can not find the one (or many) that stop this program from working.

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