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Video Copy And Covert Wont Load



I see this has been discussed but I haven't found an answer. I have a new Vista 64 Quad Core - 8GB Ram, Vista Home Premium, 1.7TB storage, Sony Blue Ray Player/DVD writer, GeForce 9600 GS with latest NVidia drivers (181.22), DirectX 10.


I just installed Roxio Creater 2009 and upgraded to SP3. I'm finding that when I attempt to copy and convert Tivo files to DVD, while in the Burn process, I get an application crash. I checked my App logs and found these events:


Faulting application VideoConvert11.exe, version, time stamp 0x49416191, faulting module ntdll.dll, version 6.0.6001.18000, time stamp 0x4791a783, exception code 0xc0000374, fault offset 0x000aada3, process id 0x1890, application start time 0x01c98b3746140b79.


followed by


Faulting application VideoConvert11.exe, version, time stamp 0x49416191, faulting module Mpeg2DecFilter.ax_unloaded, version, time stamp 0x4411e810, exception code 0xc0000005, fault offset 0x138dceb0, process id 0xaac, application start time 0x01c98b3751e31db9.


That means I got a stack corruption followed by an access violation. I also examined my application log more than 80% of the application crashes related to VideoConvert11.exe are due to the stack corruption error. My guess is a memory leak - I should know, we've seen them at work often enough.


I also found this in the log right after the crashes:


Fault bucket 1137323537, type 1

Event Name: APPCRASH

Response: None

Cab Id: 0


Problem signature:

P1: VideoConvert11.exe


P3: 49416191

P4: Mpeg2DecFilter.ax_unloaded


P6: 4411e810

P7: c0000005

P8: 138dceb0




I do have Tivo Desktop 2.7 for what that's worth. I can play the Tivo files so I know they aren't corrupted.


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6 answers to this question

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TiVo have a nasty habit from what I've read of encrypting some of their broadcasts - is it possible that may be the case here?


That's a known issue. However, even if I attempt to use MPEG files from other sources, I still get the same problems with the disc creation. With the single CPU use, I get bad discs. With multiple CPUs, I get the program crashing or locking up (stops processing).


I've also noticed bad quality when using .TIVO files but not if I convert them to something else first (with Roxio or some other tools). However the disc creation problem remains.

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I am trying something new. I noticed that sometimes I don't get a crash but the just hangs like there is a thread deadlock. So right now I'm retesting a failure case by setting the affinity of the app to 1 CPU. This is much slower but so far it seems to be working. I'm at 70% done. Most of the time I don't even get to 24%.


--- An Update ---


I completed the DVD without any issues. I'll post back in a few days with an update on how using a single CPU works.

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Good & bad news. The good news is that VideoConvert11.exe doesn't crash while converting the movies to DVD. It now always reaches 100%. The bad news is that the disc is corrupted. I made several ISO files and when I load them into a virtual drive they don't place. If I use DVDDecrypter or other ISO writing program they report the files are corrupted.


I'm not sure what the deal is but I'm not particually happy with the software right now. I've been forced to use VideoReDo TVSuite to convert my moves (TIVO or otherwise) to DVD.


So far in 15 attempts to make a DVD using Creator 2009 and different movie formats, I've made 1 DVD and the quality was horrible. (I have a separate thread on that topic).


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I thought of that myself so I started some more experiments. In the Tivo crashes I usually get to 18%. There are 8, 30 minute shows. I also tried creating an .ISO instead of burning a disc. With Easy Creater 5, I had more luck this way with my XP box so I thought I'd try that method after I couldn't burn to disc. Anyway, I repeated the Tivo test (same settings) but used some MPEG movies from my camera. That seemed to work.


Next, I added 1 Tivo movie at a time to see if it was a specific movie or just Tivo in general. After several hours of testing, I had a few crashes but when I repeated the test it worked. It seems to be hit and miss.


The only time I can 100% cause a crash on demand is when I load a video convert project file (.vcpf). That always crashes VideoConvert.

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