No Drive Detected

[RUTHMCPH]

I am using sonic digital media LE v7 and when I attempt to copy data to a disk, no drive is detected. Windows does recognize that the drive is there and I can insert data discs and view data. What do I need to do to get the program to recognize the drive.

 

Thanks for any suggestions

[Big_Dave]

You might want to try the PXengine update.

 

http://kb.roxio.com/search.aspx?URL=/conte...70GN&PARAMS=

[lynn98109]

With no info on the optical drive or the Operating System or which program within the suite or what you are trying to do, it could be any of a number of things.

 

• It could be you are trying to burn to a DVD and don't have a DVD burner - only a DVD-ROM or a Combo drive (reads/writes CDs, reads DVDs).
• It could be you are trying to use one of the reliable programs in the suite and have formatted the disc so that it only works with DLA.
• It could be you are trying to use DLA (like all Packet-Writing programs, NOT a reliable long-term method) and haven't formatted the disc.
• It could be you are trying to burn a CD and only have a CD-ROM (READ-ONLY) drive.
• It could be you have Vista and it has formatted the disc for it's own use.
• You haven't said if you can write to a disc from the Operating System if it is WinXp or Vista.

A more specific answer can be given IF there is more to go on.

 

Lynn

[cdanteek]

You might want to try the PXengine update.

 

http://kb.roxio.com/search.aspx?URL=/conte...70GN&PARAMS=

 

I didn't want to suggest that because the KB article says " Easy Media Creator 7.5 and higher". A Sonic 7 Oem product could of used a earlier version like pxengine3_00_58a.

 

I would try, uninstalling the IDE Controller the drive is on, reboot and have windows reinstall the device and drivers.

 

cd