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Installation Failure - Copy Cd


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Received "Easy CD & DVD Burning" with Turbotax purchase. Was advertized by OfficeDepot as a supported product. Beware of gifts from Intuit! Installed on XPHomeR3.

 

Attemped to uninstall Roxio Easy Media Creator 7 prior to installation. Received Roxio Easy Media Creator 7 error message - Error 1905.Module C:\Program Files\Commmon Files\Roxio Shared\SharedCOM\MPEGStreamDemuxer.dll failed to unregister. HRESULT -2147220472. Contact your support personnel.

 

Afterwards, Easy CD & DVD Burning Package appeared to install properly. Recognizes burner - all functions appear to work except "Copy CD/DVD". When this is clicked, the program freezes regardless of type of media in the drive. Requires reboot to get out. Any idea how to find/repair the conflict? FYI, the only other Roxio product still installed is the media manager within Blackberry Desktop Manager.

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