robmat Posted February 23, 2009 Report Share Posted February 23, 2009 just downloaded cd key does not worksays invalid Link to comment Share on other sites More sharing options...
Syrallas Posted February 23, 2009 Report Share Posted February 23, 2009 just downloaded cd key does not worksays invalid Probably have to contact customer service to get things squared away. Link to comment Share on other sites More sharing options...
gi7omy Posted February 23, 2009 Report Share Posted February 23, 2009 Make sure you didn't confuse a 0 (zero) with an O (capital o), 1 for l, 2 for Z and so on We've all been there, done that......... Link to comment Share on other sites More sharing options...
REDWAGON Posted February 23, 2009 Report Share Posted February 23, 2009 A "B" for an "8" or vice versa, has always been one that haunted me Frank... Link to comment Share on other sites More sharing options...
Glenn P Posted February 26, 2009 Report Share Posted February 26, 2009 just downloaded cd key does not worksays invalid I had a similiar problem in a download. Tech support for the app assumed I knew a lot about installing software and overlooked telling me the install registeration has to be exactly the same as the name used when purchasing the download. Example ; "Harold P" was used to purchase the software download, and "Glenn P" was the name used in installing. You come up with an Invalid CD Key message, even though there is nothing wrong with the CD Key because the name is different! I figured it out on my own, after several attempts and lots of hair pulling! ☺ Link to comment Share on other sites More sharing options...
REDWAGON Posted February 26, 2009 Report Share Posted February 26, 2009 I had a similiar problem in a download. Tech support for the app assumed I knew a lot about installing software and overlooked telling me the install registeration has to be exactly the same as the name used when purchasing the download. Example ; "Harold P" was used to purchase the software download, and "Glenn P" was the name used in installing. You come up with an Invalid CD Key message, even though there is nothing wrong with the CD Key because the name is different! I figured it out on my own, after several attempts and lots of hair pulling! ☺ Great information Glenn. Thanks for posting your solution. Undoubtedly will help others Frank... I had a similiar problem in a download. Tech support for the app assumed I knew a lot about installing software and overlooked telling me the install registeration has to be exactly the same as the name used when purchasing the download. Example ; "Harold P" was used to purchase the software download, and "Glenn P" was the name used in installing. You come up with an Invalid CD Key message, even though there is nothing wrong with the CD Key because the name is different! I figured it out on my own, after several attempts and lots of hair pulling! ☺ Link to comment Share on other sites More sharing options...
Brendon Posted February 26, 2009 Report Share Posted February 26, 2009 Before you go, Glen, you probably need to tell us what software you were installing if you don't mind Link to comment Share on other sites More sharing options...
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