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Can't Print Anything


astro
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Pretty new to this program so was trying out a few features and created at poster and birthday card but I can't get them to print. The print page comes up I press print then the print cancel box appears for a few seconds then dissappears and nothing. I have checked the printer queue and it's empty and nothing has printed. Any suggestions. I am using a Dell Inspiron 6400 laptop that is wirelessly connected to a Dell 1320cn colour laser printer. I can print a test page but nothing from roxio so far.

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Pretty new to this program so was trying out a few features and created at poster and birthday card but I can't get them to print. The print page comes up I press print then the print cancel box appears for a few seconds then dissappears and nothing. I have checked the printer queue and it's empty and nothing has printed. Any suggestions. I am using a Dell Inspiron 6400 laptop that is wirelessly connected to a Dell 1320cn colour laser printer. I can print a test page but nothing from roxio so far.

What software are you trying to print your poster and birthday card with?

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Did you select your printer at the top left corner of the screen, and hit the print button at the bottom?

 

post-208-1235479159.jpg

 

If you did that and your printer was turned on and connected, what happened, or what messages did the system display?

Have tried printing a couple of ways but get the screen you showed and I do select my printer and hit the print button at the bottom then a small window opens that is headed "Print Cancel" with a button in the centre saying "Cancel" of course I don't click it but after about 15 seconds the window disappears and nothing has printed, no error messages, I am just back to the Print page where I started as shown on your attachment.

Edited by astro
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Have tried printing a couple of ways but get the screen you showed and I do select my printer and hit the print button at the bottom then a small window opens that is headed "Print Cancel" with a button in the centre saying "Cancel" of course I don't click it but after about 15 seconds the window disappears and nothing has printed, no error messages, I am just back to the Print page where I started as shown on your attachment.

It looks to me as if the program thinks it is printing to your printer - the cancel button shows while it is "printing" - but nothing is getting sent.

 

I'm afraid this one is beyond me. I have no experience at all with wireless printer connections. :(

 

If there's nobody 'out there' with experience who can help, you may need to go back to your providers [Dell] for some expert assistance.

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