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Runtime Error


prostar190
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I have an HP Pavillion dv 9000 that this software came installed on. It used to work and now does not.

 

I am getting an error when I try to make a dvd. It reads

Runtime error

Program...iles\Roxio\Roxio My Dvd basic V9\video UI

9\videowave9.exe

Application has requested runtime to termintate in an unusual way

 

If I have to do a clean install how do I reinstall it as I have to disc for the software?

Thanks for any help in advanced.

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You don't have Creator 2009 as there is no OEM version of that at the moment…

 

You will have to contact HP for a disc as a clean install is probably your only recourse and it was their responsibility to supply them.

 

If the version you have suits your needs then that is a good way to go…

 

If you find it wanting, consider this an opportunity to dump the junk and update to a Full Retail Suite! Check the system requirements to make sure you meet or better yet, exceed the minimums.

 

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