Toast 10 Will Not Burn Double Layer Disc

[Charlemagne]

I communicated this problem to tech support, but I stopped holding my breath. Hopefully the community has a solution in a somewhat more timely manner than Roxio.

 

My first attempt with Toast 10.0 was to burn from a TS-folder. Toast burns a compressed image to a Taiyo-Yuden DVD-R just fine, but takes a dump on Verbatim DVD+R DL discs. I made two coasters just to make sure.

 

Nothing will read the discs so I can't do a compare or anything.

 

Anybody have any ideas? I'd appreciate any help.

 

MacBook Pro, OS-X 10.5.6

Toast 10 Titanium

[tsantee]

tried this, and same thing... it gets to the same spot- around 30%- then goes tits up. =(

 

oh well, i guess this is one area where i have to say using a windows pc is much easier than a mac... sigh

 

>>Try saving as disk image in Toast, then burn the image using Disk Utility. This will determine whether it's a hardware problem.

You don't mention what brand of blank media you are using. The only one that works well with Apple's Superdrives is Verbatim DVD+R DL. You can read user reviews of your blank discs by inserting the disc and choosing Disc Info from Toast's Recorder menu. There should be a link in the window that appears that takes you to a Web site where others have submitted comments about that specific media formulation.

[tsantee]

I updated my signature which I think gives all the salient information regarding my MacBookPro and Toast.

 

If my signature update doesn't give the info that you feel is missing, please post a reply. The only addition is that Toast was at level 10.0 when the problem was encountered. I don't intend to waste any more DL discs until I get some resolution either from this forum or from Roxio. (Based on prior experience with Roxio "support", I am *still* not holding my breath!)

Choose Save as Disc Image and then try burning the disc image using the Image File setting in the Copy window. Also, choose a speed slower than Best after the blank disc is inserted and recognized.

[pseudonym]

Try saving as disk image in Toast, then burn the image using Disk Utility. This will determine whether it's a hardware problem.

[Detrich]

I finally resolved the issue with this, so am sharing what I learned... DVD+R DL is -NOT- truly supported for the SuperDrive- at least not on my Mac Pro (Harpertown) - 10/2008.

 

I opened Apple Menu, About this Mac, System Info, and reviewed the specific burning specification details of my optical SuperDrive. In the description, the only dual-layer burning support specifically listed was DVD-R DL. Now, although DVD+R is listed, it doesn't have the "DL" next to it.

 

So, ordered/ bought some DVD-R DL blanks online- which were slightly hard to find, and kinda pricey. But, when they arrived, I tried one out and vwa-lah. 100% burn success. =)

 

So, for people having this issue on the Macs, I'd suggest doing the same procedure that I did- ie verify the specifics of your SuperDrive and then try the media supported for your drive.

 

Hope this helps.

[Detrich]

i've been having the same issue with Toast 7 Ti... It always gets to about 30% complete, then it fails. i also tried with the demo copy of DVDremaster... same issue.

 

my mac is pretty new still, and no issues w/ 4.7GB dvds. so i suspect it's a similar issue to this guy: http://forums.support.roxio.com/lofiversio...php/t20809.html

 

i just think it's absurd that it's such a fragile balance for it to not work... frustrating to say the least. tonight i will try the "burn as image" thing and see if that works. i too have gone through almost 10 coasters trying different combos and different burning programs... lol. what a pain!

 

thanks for the info..

 

detrich

---

MacPro dual-quad 2.8GHz Intel, 6GB RAM, SuperDrive, ATI Radeon HD2600XT 256

Mac OS 10.5.8

 

 

 

 

 

[Charlemagne]

Choose Save as Disc Image and then try burning the disc image using the Image File setting in the Copy window. Also, choose a speed slower than Best after the blank disc is inserted and recognized.

 

Nice try, but no cigar.

What I get from verification is, "Secor 28624 is unreadable. Verification failed."

That does not seem to be the same sector as the direct burn previously attempted, those returning something like sector 6240 or something near there. I didn't log the error.

 

So, what I have is one more coaster. I've got one more DL disc to burn. Personally, I think Toast has a problem.

 

Thanks again

 

[Detrich]

Well, I guess I spoke too soon. It burned successfully 1 out of like 10 times, which makes no sense.

 

I tried another brand of DVD-R DL media, but that didn't help either.

 

Is it a Mac OS Leopard flaw? Maybe Snow Leopard will have better DL burning support?

 

Ideas? Thoughts?

 

I'm close to giving up on this, and am considering buying a DL burner for my Windows XP PC...

[lakewoodlawnman]

Nice try, but no cigar.

What I get from verification is, "Secor 28624 is unreadable. Verification failed."

That does not seem to be the same sector as the direct burn previously attempted, those returning something like sector 6240 or something near there. I didn't log the error.

 

So, what I have is one more coaster. I've got one more DL disc to burn. Personally, I think Toast has a problem.

 

Thanks again

 

What speed did you use? Like tsantee said, slow it down. I burn Verbatim +R DL at 4x and I don't have a problem.

 

 

See if it helps to trash the Toast plist and prefs files in your User>Library>Preferences folder and relaunch Toast.

[Charlemagne]

What speed did you use? Like tsantee said, slow it down. I burn Verbatim +R DL at 4x and I don't have a problem.

 

 

See if it helps to trash the Toast plist and prefs files in your User>Library>Preferences folder and relaunch Toast.

 

Sorry about omitting that detail. Speed was 2.0 for a 2.4 rated disk.

 

Another item I have omitted, I spent about two hours on the horn with Apple techs, including input from their drive expert, and they conclude (of course) that it is not a hardware problem.

 

I have one disk left out of a cake box of 25, all discs prior to those lost with toast have worked just fine when burned with Nero 7 on an XP. I don't think the problem is with the discs.

 

I think the problem is Toast 10.0, and now 10.0.1.

[lakewoodlawnman]

I don't think it's Toast because I burn Taiyo Yuden -R SL and Verbatim +R DL with both of my Pioneer 110 externals.

 

I have yet to use my Matshita for any thing except to load OS. The region isn't even set yet.

 

Did you trash the plist and preference files yet?

 

Did you verify and fix permissions with disk utility?

[tsantee]

Nice try, but no cigar.

What I get from verification is, "Secor 28624 is unreadable. Verification failed."

That does not seem to be the same sector as the direct burn previously attempted, those returning something like sector 6240 or something near there. I didn't log the error.

 

So, what I have is one more coaster. I've got one more DL disc to burn. Personally, I think Toast has a problem.

 

Thanks again

There shouldn't have been a problem, so I don't know why it's happening. So the disc image burned completely but a verification error happened. I'm presuming there is no chance that anything could have changed in the folders that were burned (such as opening or closing one of the folders in the Finder) that could cause a verification error. Have you tested the burned disc to see if it mounts and is readable?

 

Yours is an issue I can't solve. Sorry.

[mezi]

i thought i was the only one having issues in toast 10 with dual layer disks. i've got pretty much the exact same system specs and i've got way more expensive dual layer coasters than i'd like. i can burn dual layer dvd's with no problem through disk utility and itunes but they bomb out continuously in toast 10. last night i did try saving as a disk image first and then burning the image do a dl disk in toast and that worked but i shouldn't have to go that route. i've tried a variety of brands of dual layer dvd's thinking that it may be an issue with the media, then i had the optical drive checked by a mac technician and there is nothing wrong with the hardware. i started having this issue with toast 9.04 and it's still continuing in toast 10. i've gotten a variety of error messages in the beginning i was getting "hardware error" when i hit burn and session bombed out right away without attempting to burn, then lately i'm getting "mac o/s error" at the very end of the burn session when it's reached 100% complete and trying to write the lead out, it hangs here for a longtime until the error message comes up. needless to say this is becoming quite frustrating and expensive to be wasting all these dual layer disks. i've been using toast for years with no issues until now and i'm almost ready to give up on it.

[benndogg]

Interesting, Verbatim is a nice brand of media. Would you give a little information as to what drive you have installed in your system along with the firmware information you can obtain in toast from the Recorder settings located in the Recorder menu? I can burn to Verbatim DVD+R-DL media with no problem.

[Charlemagne]

I updated my signature which I think gives all the salient information regarding my MacBookPro and Toast.

 

If my signature update doesn't give the info that you feel is missing, please post a reply. The only addition is that Toast was at level 10.0 when the problem was encountered. I don't intend to waste any more DL discs until I get some resolution either from this forum or from Roxio. (Based on prior experience with Roxio "support", I am *still* not holding my breath!)

[duaneTTE]

I'm getting the same verification error as everyone else. How bad would it be to tell Toast to not verify this disc in the advances settings. Some of my coasters are readable by my computer but I'm spanning data across 7 discs so I haven't made it past disc 1 yet.

Thanks.

[Detrich]

tried this, and same thing... it gets to the same spot- around 30%- then goes tits up. =(

 

oh well, i guess this is one area where i have to say using a windows pc is much easier than a mac... sigh

 

>>Try saving as disk image in Toast, then burn the image using Disk Utility. This will determine whether it's a hardware problem.