Runtime Errors X 3 All At Pc Start-up

[doobie]

Hi All,

 

I have recently installed Roxio on to my PC (XP Home SP3) and looking forward to using it from all the good reports I have seen.

 

Unfortunately, after installing successfully with no issues (but it did take a while but understandable due to its size) and then rebooting, I receive 3 error messages.

 

On each reboot, the 3 follwing errors come up - after clicking OK, I am still able to get into Roxio and things seem to work properly (mind you I have only looked around it so far - no photo uploads, no burning etc).

 

(I have searched the forum but have not found info on my exact situation - also, I have not uninstalled to re-install as yet)

 

Error1.......

 

"Microsoft Visual C++ Runtime Library

Runtime Error

Program:......\Common Files\Roxio Shared\10.0\SharedCom\RoxWatch 10.exe

 

This application has requested the Runtime to terminate it in an unusual way, Pleas contact the Application support team for more info"

 

 

Error2......

 

Program:.....monfiles\Roxio shared\10.0\SharedCom\RoxWatch 10.exe"

 

 

Error 3......

 

"Program:......monfiles\Roxio shared\10.0\SharedCom\RoxWatch 10.exe

R6025-Pure virtual function call"

 

 

 

Now if anyone can help with suggestions I would be much appreciated (note: any thoughts in layman terms would be great, as delving into certain areas of a PC is not my best asset

 

[grandpabruce]

At the bottom of your screen, click on the Start button, then click on Run. In the box that comes up, type in msconfig. When the next screen comes up, click on the Startup tab, and uncheck DMXlauncher and RoxWatch.

 

Click Apply, OK, then reboot your computer. When it boots up again, put a check mark in the box, in the lower left corner of the popop that comes up.

[doobie]

Thanks grandpabruce for a quick reply.

 

I will try that when I get home tonight and then post a reply - with success hopefully.

 

Cheers

[grandpabruce]

Thanks grandpabruce for a quick reply.

 

I will try that when I get home tonight and then post a reply - with success hopefully.

 

Cheers

 

I hope that it works. Let us know.

 

If it doesn't work, take a look at this thread:

 

http://forums.support.roxio.com/index.php?showtopic=34830

[doobie1]

Boy......what a hassle trying to log-in again. Roxio would not accept my 'doobie' username or password. Even retrieved my p/word in case it was wrong - it wasn't.

Roxio said I don't have an account.

I re-registered using 'doobie' but Roxio said u/name already being used. So had to use doobie1 - what a hassle!

 

 

Anyways, Grandpabruce, your suggestions seems to have worked.

 

I do not receive any error messages upon reboot/start up.

 

Thanks again for your effort in helping me - muchly appreciated.

 

doobie and doobie1

[grandpabruce]

Boy......what a hassle trying to log-in again. Roxio would not accept my 'doobie' username or password. Even retrieved my p/word in case it was wrong - it wasn't.

Roxio said I don't have an account.

I re-registered using 'doobie' but Roxio said u/name already being used. So had to use doobie1 - what a hassle!

 

 

Anyways, Grandpabruce, your suggestions seems to have worked.

 

I do not receive any error messages upon reboot/start up.

 

Thanks again for your effort in helping me - muchly appreciated.

 

doobie and doobie1

 

Well, if you find you can't sign in again, the next user name you should use is doo. You would then be "doobie doobie doo". (Frank Sinatra) :)

 

Anyway, you are welcome. Some fixes are easy.

[doobie1]

Well, if you find you can't sign in again, the next user name you should use is doo. You would then be "doobie doobie doo". (Frank Sinatra) :)

 

I like the idea

 

 

On start up today Error no. 1 showed up again (but not erros 2/3 thankfully)

 

I did see the thread you have suggested before, so will look through it again see how we go.

Thanks