Kristine Posted February 27, 2009 Report Share Posted February 27, 2009 I am a Comcast customer and just upgraded because Photoshow is no longer free with Comcast. My question is, how do I get my old shows to my new account? I tried three times to send a helpticket, but it failed every time. Quote Link to comment Share on other sites More sharing options...
0 ogdens Posted February 27, 2009 Report Share Posted February 27, 2009 I am a Comcast customer and just upgraded because Photoshow is no longer free with Comcast. My question is, how do I get my old shows to my new account? I tried three times to send a helpticket, but it failed every time. See if this helps http://kb.roxio.com/search.aspx?URL=/conte...2CS&PARAMS= Quote Link to comment Share on other sites More sharing options...
0 jonatsonic Posted February 28, 2009 Report Share Posted February 28, 2009 Hi Kristine - We just posted an FAQ for Comcast and PhotoShow 5 customers regarding importing old shows: FAQ for previous PhotoShow customers upgrading to Roxio PhotoShow You can also find more answers at http://www.photoshow.com/comcast in the "FAQ" section. Take Care, Jon Quote Link to comment Share on other sites More sharing options...
0 csj Posted September 4, 2009 Report Share Posted September 4, 2009 See if this helps http://kb.roxio.com/search.aspx?URL=/conte...2CS&PARAMS= Does this mean that when photoshows created in Roxio Photoshow v5 are imported in v6 and are not edited but simply burnt to the DVD that the multiple songs are removed from the photoshow v5 prior to burning the DVD? Quote Link to comment Share on other sites More sharing options...
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Kristine
I am a Comcast customer and just upgraded because Photoshow is no longer free with Comcast.
My question is, how do I get my old shows to my new account?
I tried three times to send a helpticket, but it failed every time.
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