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Kristine
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I am a Comcast customer and just upgraded because Photoshow is no longer free with Comcast.

My question is, how do I get my old shows to my new account?

I tried three times to send a helpticket, but it failed every time.

 

See if this helps http://kb.roxio.com/search.aspx?URL=/conte...2CS&PARAMS=

 

 

 

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Hi Kristine -

 

We just posted an FAQ for Comcast and PhotoShow 5 customers regarding importing old shows:

 

FAQ for previous PhotoShow customers upgrading to Roxio PhotoShow

 

You can also find more answers at http://www.photoshow.com/comcast in the "FAQ" section.

 

Take Care,

 

Jon

 

 

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