Jump to content
  • 0
Kristine

Upgraded...

Question

I am a Comcast customer and just upgraded because Photoshow is no longer free with Comcast.

My question is, how do I get my old shows to my new account?

I tried three times to send a helpticket, but it failed every time.

Share this post


Link to post
Share on other sites

3 answers to this question

Recommended Posts

  • 0
I am a Comcast customer and just upgraded because Photoshow is no longer free with Comcast.

My question is, how do I get my old shows to my new account?

I tried three times to send a helpticket, but it failed every time.

 

See if this helps http://kb.roxio.com/search.aspx?URL=/conte...2CS&PARAMS=

 

 

 

Share this post


Link to post
Share on other sites
  • 0

Hi Kristine -

 

We just posted an FAQ for Comcast and PhotoShow 5 customers regarding importing old shows:

 

FAQ for previous PhotoShow customers upgrading to Roxio PhotoShow

 

You can also find more answers at http://www.photoshow.com/comcast in the "FAQ" section.

 

Take Care,

 

Jon

 

 

Share this post


Link to post
Share on other sites

Create an account or sign in to comment

You need to be a member in order to leave a comment

Create an account

Sign up for a new account in our community. It's easy!

Register a new account

Sign in

Already have an account? Sign in here.

Sign In Now

×