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Upgrade From Popcorn 2?



I've been using Popcorn 2 for well over a year without problems, but suddenly the program begins to hang while filling RAM cache just prior to burning the physical media. The burner responds to Finder, but not to Popcorn 2 or Burn, so Apple tech support won't help me. Roxio sees Popcorn 2 as legacy software so also won't offer me tech support. I'd avoided upgrading to Popcorn 3 because I was fine with 2, but now it seems I need to upgrade just to get technical support.

Does anyone have any ideas or suggestions? Does Roxio offer decent support for Popcorn 3 (I don't know because I never had problems before)?

Any feedback is helpful, thank you!

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