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Trying To Burn A Disk Causes Computer To Blue Screen


phoenixis

Question

Hi-

I am hoping that someone can help me. I have the roxio easy media creator 10 suite on a laptop that runs windows xp. There were no obvious problems with the instal (I did the "typical"). I created a movie that had slideshows, a video, and audio clips. When I try to save the disk image to file, my computer blue screens and then when it runs the disk check it does not say there are any errors. The microsoft support screen appears after it finishes booting up and tells me that the computer blue screened because of a driver or software associated with the driver, and it is unable to determine the exact problem. I installed the roxio update with no error messages, and my driver seems to be fine. I have had tons of problems with roxio and have not had a sucessful project yet! Can anyone help me?

Thank you!!

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Hi-

I am hoping that someone can help me. I have the roxio easy media creator 10 suite on a laptop that runs windows xp. There were no obvious problems with the instal (I did the "typical"). I created a movie that had slideshows, a video, and audio clips. When I try to save the disk image to file, my computer blue screens and then when it runs the disk check it does not say there are any errors. The microsoft support screen appears after it finishes booting up and tells me that the computer blue screened because of a driver or software associated with the driver, and it is unable to determine the exact problem. I installed the roxio update with no error messages, and my driver seems to be fine. I have had tons of problems with roxio and have not had a sucessful project yet! Can anyone help me?

Thank you!!

Tell us a little bit about your laptop. Ram, graphics, available hard drive etc.

 

When did you buy the program and from whom?

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The Software Render is a solution and it costs nothing.

 

If you really want to add a video card, take your Owners Manual for your PC with you and go to any computer store and do some shopping.

 

Personally I see no advantage other than shaving a little time off of rendering.

 

Nothing to putting in card even for a newbe :D

 

Thanks! I think I'll try the Software Render first, I did notice some isses with the transitions in the movies and was unsure why they happened.

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Tell us a little bit about your laptop. Ram, graphics, available hard drive etc.

 

When did you buy the program and from whom?

 

Hi-

I am not a computer savy person, so I apologize in advance about my mistakes! I have an Acer Aspire 9410-4317 (~2 years old), with an Intel Core duo processor (1.6 GHz), Intel graphics media accelerator 950, 120GB HDD, & 1GB RAM. (I am just giving you what was listed on the computer sticker.) The disk drives are WDC WD1200UE-22KVT0 and an HP photosmart, and I have a Philips DVD-RAM SDVD8821 DVD/CD. All the disk drives/DVD are listed as working properly. However, when I right click on my computer, then click on manage, everything looks normal. When I click to open the removable storage, it sends an error message "service cannot be started either because it is disabled or there are no enabled devices associated with it. This snapin's display may be inconsistant with removable storage service, if the problem persists restart snapin." I have Xp version 2002, SP3, and have updated on the microsoft site. I got the roxio EMC 10 at Staples I think, about a year ago. I have also downloaded the only updates I found on the software area of the roxio site. When I originally bought the emc 10 I put it on the computer but did not use it. There was a consistant error on my start up that I could not fix. So I uninstalled roxio, and then found that I could not burn any disks, or even have a blank disk recognized. I spent a few weeks trying to figure that one out, and ended up returning the computer to the way it came to me when I bought it. (A huge pain!) Recently I tried to make a movie using the software that came on the computer (NTI and Cyberlink) but those kept having errors and closing down. So I put roxio in again hoping it would work for me. I no longer have a start up error, and was able to make the movie but when I go to make the disk image it completely crashes my computer after only getting a little bit done. Also I have spybot, avast, and ad-aware. I am sure I am missing something but that's all the info I can think of right now.

Thank you for being willing to have a look at the problem!

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Open VideoWave or MyDVD and go under Tools – Options – Render. Set it to Software and give it a try.

 

Actually I would start with simplest of projects. In MyDVD take the default, add on still picture and Burn.

 

What happens?

 

Your lack of a true Video card will be a handicap but should not bring it to a halt.

 

Wow! It worked! Thank you so very much!!! I made the changes you suggested and then tried a small project. When that worked I tried the big one, which took hours to make the image but 5 minutes to burn to disk. How does the lack of a video card handicap the system, and can you recommend how I can fix this if I wanted to?

Again, thank you so much, my Grandma is very excited to see the movie!

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If you are using onboard graphics they can't really handle the work thrown at it by the rendering process.

 

All that happens by using software rendering is that it doesn't sue the graphics to the same intensity. The drawback is loss of a lot of the transitions that are available in hardware.

 

You can 'upgrade' by instaling a PCIe card in the computer - it doesn't need to be high end really - any mid-range card will do from nVidia or ATI. For a long time I worked with an ATI X300 and it did everything needed (the present one was for the grandchildren who couldn't play some games on the old one :lol: )

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Open VideoWave or MyDVD and go under Tools – Options – Render. Set it to Software and give it a try.

 

Actually I would start with simplest of projects. In MyDVD take the default, add on still picture and Burn.

 

What happens?

 

Your lack of a true Video card will be a handicap but should not bring it to a halt.

 

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Hi-

Okay, so this shows my total lack of knowledge. Where do I get something like that and can I install it myself or is this a hire-someone type of thing.

Thanks again!

The Software Render is a solution and it costs nothing.

 

If you really want to add a video card, take your Owners Manual for your PC with you and go to any computer store and do some shopping.

 

Personally I see no advantage other than shaving a little time off of rendering.

 

Nothing to putting in card even for a newbe :D

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The Software Render is a solution and it costs nothing.

 

If you really want to add a video card, take your Owners Manual for your PC with you and go to any computer store and do some shopping.

 

Personally I see no advantage other than shaving a little time off of rendering.

 

Nothing to putting in card even for a newbe :D

 

The OP has a laptop.

 

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If you are using onboard graphics they can't really handle the work thrown at it by the rendering process.

 

All that happens by using software rendering is that it doesn't sue the graphics to the same intensity. The drawback is loss of a lot of the transitions that are available in hardware.

 

You can 'upgrade' by instaling a PCIe card in the computer - it doesn't need to be high end really - any mid-range card will do from nVidia or ATI. For a long time I worked with an ATI X300 and it did everything needed (the present one was for the grandchildren who couldn't play some games on the old one :lol: )

 

 

Hi-

Okay, so this shows my total lack of knowledge. Where do I get something like that and can I install it myself or is this a hire-someone type of thing.

Thanks again!

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