jhol11964 Posted March 1, 2009 Report Share Posted March 1, 2009 Hello, Is anyone experiencing problems with moving files and folders to a Blackberry with the supplied Desktop Manager software made by Roxio? Its showing phantom files and folders, mislabelling files and folders, and generally is only about 50% successful at moving a music file with the correct name and folder. Jim Link to comment Share on other sites More sharing options...
gi7omy Posted March 1, 2009 Report Share Posted March 1, 2009 You would need to contact Blackberry - it is a highly modified OEM version and they are responsible for support. Most people here are using the full retail versions and wouldn't be able to help (unless someone has that particular version and replies) Link to comment Share on other sites More sharing options...
sknis Posted March 2, 2009 Report Share Posted March 2, 2009 Go to the Roxio support site and type in Blackberry. Make sure the program is Roxio Media Manager for Research in Motion.. There are a few "how to" answers there but that would assume that the application was properly installed and operating. Anything out of that realm would have to go to Blackberry as gi7omy said. Link to comment Share on other sites More sharing options...
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