Toast 9 Hardware Error 0x03/incompatible Format 0x30 0x05

[omenseeker]

hello:

 

after lots of trouble trying to burn video via idvd, i was able to successfully burn a 24 minute movie using toast 9 from imovie onto an hp dvd+r 16x disk. so i figured i would be able to burn my longer movie -- 3:59 using a dynex double layer dvd.

 

but i got the following error messages:

 

 

hardware error, sense code 0x03

 

cannot write medium - incompatible format 0x30, 0x05

 

would it make more sense to break my movie down into two under 2-hour movies? or should i try reburning the big 3:59 movie onto one regular single layer dvd?

 

i'm so close, yet so far...

 

thank you.

[tsantee]

The firmware on your optical drive may not be compatible with the specific brand of DL disc you are using. The most compatible DL discs are Verbatim DVD+R DL. There are lots of problems with different brands of DL media. The error you are getting is consistent with this problem.

 

Insert one of your discs and choose Disc Info from the Recorder menu. In the window that appears there is a link to a site where users submit reports on different media. See if those discs are well-regarded. If you are using an Apple SuperDrive you should stay with Verbatim DL discs because Apple rarely updates firmware for its drive to support other media.

 

You can choose Save as Disc Image instead of clicking the burn button. When the disc image is finished, select it with the Image File setting in the Copy window. Now try burning your DL disc or let Toast do the Fit-to-DVD compression to put it on a single-layer disc.

[omenseeker]

 

hello:

 

thanks for your suggestions. the interesting thing is i noticed that my movie that imovie 5 said was 78 gb was only 3.8 gb when i dragged it into toast 9. so i tried burning it onto a single-layer dvd and it worked, with chapter markers and all. how can i be sure this will work in other folks' dvds because i want to give them as gifts?

 

thank you again,

 

 

 

 

[tsantee]

hello:

 

thanks for your suggestions. the interesting thing is i noticed that my movie that imovie 5 said was 78 gb was only 3.8 gb when i dragged it into toast 9. so i tried burning it onto a single-layer dvd and it worked, with chapter markers and all. how can i be sure this will work in other folks' dvds because i want to give them as gifts?

 

thank you again,

The only test I can think of is to play it in your standalone DVD player.

[omenseeker]

thank you again for all of your help!

[omenseeker]

hello once again:

 

i thought my woes were behind me as the dvd i burned does work in several different dvd players. but now i am trying to make copies and keep getting different error messages. first, i get a 1/0 or I/O error report, code 36. then i get another message: source video TS folder appears to be damaged. i've used different dvds to see if that changes anything but nothing seems to work.

 

now i am trying to save as a disc image but i don't know if that's the correct thing to do.

 

do you have any idea what i am doing wrong?

 

thanks,

 

 

georgia

[omenseeker]

hello:

 

the latest info:

 

i just tried copying my disk again and it seemed to accept the blank dvd to copy but write when it started to write, a medium error came up: sense code 0 x 73, 0x03.

 

then it said the disk couldn't be written and spit it out.

 

so close yet so far...

 

thanks,

[tsantee]

hello:

 

the latest info:

 

i just tried copying my disk again and it seemed to accept the blank dvd to copy but write when it started to write, a medium error came up: sense code 0 x 73, 0x03.

 

then it said the disk couldn't be written and spit it out.

 

so close yet so far...

 

thanks,

Sorry this is giving you so much trouble.

 

Burning from a disc image is always better than copying directly from a disc. I always start by choosing Save as Disc Image when I'm going to make duplicate discs.

 

I also use Verbatim-brand discs because those have rarely failed for me (in fact, I can't recall one that has failed). There is a lot of discs in the marketplace that aren't reliable and also don't last very long. Adding to this problem is that new media formulations intended to support higher-speed burning are not well supported by older drive firmware. So as you drive gets older, it can be harder to find new discs that it can successfully burn unless the drive manufacturer issues a firmware update. Apple is horrible about issuing firmware updates for its Superdrives.

 

If you are using a Superdrive consider buying a LaCie Firewire DVD recorder. They are so superior! LaCie often has refurbished ones on sale at their site.

[omenseeker]

 

hello again:

 

well, i went out and bought some verbatim dvds and have gotten the follow error twice: when i try to burn the disks, it stops right before burning with the following message: medium error, sense code 0x11 -- unrecover read error.

 

do you think it's worth trying to burn them in idvd with the verbatim disks?

 

thanks,

 

 

georgia

 

 

 

 

[tsantee]

hello again:

 

well, i went out and bought some verbatim dvds and have gotten the follow error twice: when i try to burn the disks, it stops right before burning with the following message: medium error, sense code 0x11 -- unrecover read error.

 

do you think it's worth trying to burn them in idvd with the verbatim disks?

 

thanks,

 

 

georgia

I guess. Whatever works. During all of this did I ever suggest trashing the Toast plist and prefs files in your user>Library>Preferences folder? I'm at a loss to find a solution your issue.

[omenseeker]

 

yikes! i don't see a toast plist in the preferences folder, only the roxio toast preferences.

[tsantee]

yikes! i don't see a toast plist in the preferences folder, only the roxio toast preferences.

There should be a com.roxio.toast.plist file as well as a prefs file. Also look in your root>Library>Preferences folder.

[omenseeker]

hello again:

 

i found the pref -- thank you for being so explicit as to where they were.

 

i trashed them and now the message i'm getting at the "writing lead-out" screen is "hardware error 0x03".

 

also, at your suggestion, i will be going to town to buy a cd/dvd cleaner tomorrow.

 

thanks much,

[omenseeker]

hello:

 

i got a dvd laser lens cleaner and tried to burn again. this time, it got up to the writing lead-out section with the following errors: medium error 0x73, 0x03. the second message was: medium error sense code 0x11, unrecovered read error.

 

i am truly at my wit's end and don't know what to try.

 

thank you.

 

[tsantee]

hello:

 

i got a dvd laser lens cleaner and tried to burn again. this time, it got up to the writing lead-out section with the following errors: medium error 0x73, 0x03. the second message was: medium error sense code 0x11, unrecovered read error.

 

i am truly at my wit's end and don't know what to try.

 

thank you.

I don't know what to suggest. I have two Macs with DVD burners plus a LaCie Firewire DVD burner so I have lots of options and you apparently have only one.

 

You might try saving as a disc image and changing the disc image's .toast extension to .dmg. Then burn that to DVD using Disk Utility. If that doesn't work, nothing will.

[omenseeker]

hello:

 

i just wanted to let you know that apple is putting in a new optical drive tomorrow. my fingers are crossed...

 

 

thanks again for all of your help,

 

 

georgia