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bsangeor
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All,

I'm having the same problem - Videowave just hangs after I've imported a video and start to edit. I had Creator 10, version 1.0.044 and didn't have this problem. I then loaded the update and the problem started. I did NOT follow all the steps in the "clean" removal - I just used windows to remove the program.

 

I've wasted a ton of time on this. Are you saying that we should NOT use the update?

 

Brian

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You posted in a month old thread that was inconclusive and asked a question that is so far from context no one can understand what it is you want???

 

Why not take your time and compose your thoughts then ask you question and supply some details about your system.

 

I thought I replied to an existing thread, but for some reason it posted as a new thread - sorry???

 

I have creator 10, version 1.0.044 running on XP. It ran okay, except for one noticable glitch - while playing the video within Videowave editing mode, the sound would hang, similar to a repeating "broken record".

 

I recently downloaded and updated to version 10.1.

Now, whenever I load video into Videowave, and begin to edit the video, the software hangs up. While it's hung, I notice that it's consuming about 60-70% of my CPU (taskmanager), but then the whole system hangs up and I have to do a hard shutdown.

 

I noticed in an earlier thread that some people (maybe you Jim?) questioned the usefulness of the update. I've uninstalled Creator 10 and reinstalled it, but I didn't follow all of the "clean" install steps in:

 

http://kb.roxio.com/search.aspx?URL=/conte...S=set-locale=en

 

I guess, I'm looking for advice here. Are others experiencing the same problem, and should I bother to update to 10.1?

 

Any help would be appreciated.

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I thought I replied to an existing thread, but for some reason it posted as a new thread - sorry???

 

I have creator 10, version 1.0.044 running on XP. It ran okay, except for one noticable glitch - while playing the video within Videowave editing mode, the sound would hang, similar to a repeating "broken record".

 

I recently downloaded and updated to version 10.1.

Now, whenever I load video into Videowave, and begin to edit the video, the software hangs up. While it's hung, I notice that it's consuming about 60-70% of my CPU (taskmanager), but then the whole system hangs up and I have to do a hard shutdown.

 

I noticed in an earlier thread that some people (maybe you Jim?) questioned the usefulness of the update. I've uninstalled Creator 10 and reinstalled it, but I didn't follow all of the "clean" install steps in:

 

http://kb.roxio.com/search.aspx?URL=/conte...S=set-locale=en

 

I guess, I'm looking for advice here. Are others experiencing the same problem, and should I bother to update to 10.1?

 

Any help would be appreciated.

 

First, go to msconfig, and uncheck any Roxio items, under the Startup tab, then click Apply, Ok, and reboot.

 

Second, list your system specs, as Jim asked.

 

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Thanks GrandpaBruce,

 

On the startup tab, I only see DMXLauncher as a Roxio product, for sure. Should I disable that?

 

Not sure what system specs you'd like to see. It's a Dell Latitude D620 laptop:

MS Windows XP, version 2002, serv pack 3

Intel Core 2 T5600, 1.83 MHz, 2 GB RAM

 

Does that help?

 

 

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Thanks GrandpaBruce,

 

On the startup tab, I only see DMXLauncher as a Roxio product, for sure. Should I disable that?

 

Not sure what system specs you'd like to see. It's a Dell Latitude D620 laptop:

MS Windows XP, version 2002, serv pack 3

Intel Core 2 T5600, 1.83 MHz, 2 GB RAM

 

Does that help?

 

Yes, on disabling the DMXLauncher. Hopefully, it will help.

 

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Yes, on disabling the DMXLauncher. Hopefully, it will help.

 

Okay, now it's really bad. I did a clean install according to the roxio instructions, reloaded the original (ver. 10.0) and tested it.

Now, it either crashes my computer (blue screen) or gives me a runtime error: R6025 - pure virtual function call, and then hangs.

 

It's completed dead now and I"m at a loss.

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Okay, now it's really bad. I did a clean install according to the roxio instructions, reloaded the original (ver. 10.0) and tested it.

Now, it either crashes my computer (blue screen) or gives me a runtime error: R6025 - pure virtual function call, and then hangs.

 

It's completed dead now and I"m at a loss.

 

Go throught the clean install instructions again, and don't skip any steps.

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I guess I will, but I'm certain that I completed every step. I even used the MS installer cleanup utility.

 

Okay, I've now done the "clean" install three times, twice using the MS install clean up utility and once using the add/remove programs. I'm Videowave starts fine, but as soon as I import a video and start to edit, I get blue screen system crash.

 

I'm at wits end.

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Okay, I've now done the "clean" install three times, twice using the MS install clean up utility and once using the add/remove programs. I'm Videowave starts fine, but as soon as I import a video and start to edit, I get blue screen system crash.

 

I'm at wits end.

 

 

That would point to your video chip not being up to the task of video editing. What video chip do you have in that laptop? You could check Dell's website to see if they have an update for the video chip.

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That would point to your video chip not being up to the task of video editing. What video chip do you have in that laptop? You could check Dell's website to see if they have an update for the video chip.

 

GPBruce,

 

Do you mean the video chip itself, or the driver?

I'll check the chip when I get home tonight?

 

And BTW, I have Adobe Premier Elements 4 on the same machine. That software runs fine. So the video chip is okay with Adobe. I just prefer the EMC and know how to do more things with EMC10.

Edited by Brian S
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GPBruce,

 

Do you mean the video chip itself, or the driver?

I'll check the chip when I get home tonight?

 

And BTW, I have Adobe Premier Elements 4 on the same machine. That software runs fine. So the video chip is okay with Adobe. I just prefer the EMC and know how to do more things with EMC10.

 

I mean the video chip itself.

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Photoshop Elements is a cut down program really and doesn't make the same demands on the hardware as a full rendering for video work does.

 

Just what IS the chipset for your graphics? Telling us it works with one program isn't getting anyone any closer to an asnwer

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Photoshop Elements is a cut down program really and doesn't make the same demands on the hardware as a full rendering for video work does.

 

Just what IS the chipset for your graphics? Telling us it works with one program isn't getting anyone any closer to an asnwer

 

I'll start again:

I'm running EMC10.0 on a Dell D620 laptop, Intel T5600 667 Mhz dual core, 1.83 Ghz; 2 GB DDR2-667 SDRAM; 256 MB NVIDIA Quadro NVS 110M TurboCashe; 100 GB 7200 RPM hard drive; Windows XP SP3.

 

I'm trying to use Videowave to edit a video for the first time. I did use it to produce a slide show from still photos last year.

 

Whenever I import a video (MP4 or AVI) and begin to edit it, the system either hangs or crashes (blue screen). I've reloaded the software several times using the recommended "Clean Install" procedures on the Roxio site.

 

I don't know what else to do.

 

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Your problem is the graphics chipset - turbocache uses standard RAM as graphics RAM and mightn't be up to the job.

 

Did you try using software render under videowave, tools?

 

Daithi,

Yes, I updated my DirectX and my video card driver, and gave it a quick test with a short video. It seems to work!!!!!!!

 

The Roxio support was good with this and also suggested using "software render", so I'll try that if I need it. I'll have some time to test this all out on the weekend.

 

Thanks.

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