Greendude Posted March 14, 2009 Report Share Posted March 14, 2009 hi=) I have just received my Roxio 2009, but when I try to install the program shuts down and i get the error that the Setup Application dont answer. The error message appears right after i put in the serial and chose the destination for the install I have previously had Roxio 10 it installed just fine, but now that I try to install Roxio 10 again,it gets the same error message on the same location. this did not happen before? What is my pc's problem? anyone now how to fix it? Link to comment Share on other sites More sharing options...
cdanteek Posted March 14, 2009 Report Share Posted March 14, 2009 it gets the same error message on the same location. Is that error message a secret? cd Link to comment Share on other sites More sharing options...
Greendude Posted March 14, 2009 Author Report Share Posted March 14, 2009 its something like setup application dont answer. and then drwtsn32.exe dont answer Link to comment Share on other sites More sharing options...
cdanteek Posted March 14, 2009 Report Share Posted March 14, 2009 its something like Something more specific would help! Use the link below and read through the pinned posts at the top of the page. I would try the Clean Install For C2009, posted by Jim Hardin....Use the same Clean Install for reinstalling your Roxio EMC 10 if you want.. http://forums.support.roxio.com/index.php?showforum=196 I will move this post to the C2009 Installation/Uninstallation/Update, forum....Look for it there in the future... cd Link to comment Share on other sites More sharing options...
Greendude Posted March 14, 2009 Author Report Share Posted March 14, 2009 that is the error message that appears. Link to comment Share on other sites More sharing options...
cdanteek Posted March 14, 2009 Report Share Posted March 14, 2009 Sorry I don't speak the language, can you translate? cd Link to comment Share on other sites More sharing options...
Greendude Posted March 14, 2009 Author Report Share Posted March 14, 2009 for the first pic: setup application has encountered a problem and needs to close. We apologize for the inconveniene Second pic. error signature App name : setup.exe. this error report including: information about the condition of the Setup application when the problem arose, the version of the operating system and the hardware used, your digital product ID, which can be used to identify your license, and the address for the Internet protocol (IP) to your computer . Link to comment Share on other sites More sharing options...
Greendude Posted March 14, 2009 Author Report Share Posted March 14, 2009 i also found these. this i probably whats wrong C:\DOCUME~1\PLERIK~1\LOKALE~1\Temp\WER7b6a.dir00\drwtsn32.exe.mdmp C:\DOCUME~1\PLERIK~1\LOKALE~1\Temp\WER7b6a.dir00\appcompat.txt Link to comment Share on other sites More sharing options...
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Greendude
hi=)
I have just received my Roxio 2009, but when I try to install the program shuts down and i get the error that the Setup Application dont answer.
The error message appears right after i put in the serial and chose the destination for the install
I have previously had Roxio 10 it installed just fine,
but now that I try to install Roxio 10 again,it gets the same error message on the same location.
this did not happen before?
What is my pc's problem?
anyone now how to fix it?
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