cor Posted March 21, 2009 Report Share Posted March 21, 2009 2009 special edition will not work for me. Have reinstalled numerous time after using the clean install. Receive message " roxio stopped working" (it never worked at all) "Runtime error R 6025 pure virtual function call" I have Microsoft Windows Vista Home Premium, version 6.0.6001 Service pack 1 Build 6001 Computer: HP-Pavillion, AMD Phenom 9500 Quad-corer Processor. 2200 Mhz 4 Core ToTal Physical Memory 3.00GB I would appreciate any advice. I do not want to call Roxio yet , probably will not help and I have'nt practised my swearing. Thanks, Cor Link to comment Share on other sites More sharing options...
grandpabruce Posted March 21, 2009 Report Share Posted March 21, 2009 2009 special edition will not work for me. Have reinstalled numerous time after using the clean install. Receive message " roxio stopped working" (it never worked at all) "Runtime error R 6025 pure virtual function call" I have Microsoft Windows Vista Home Premium, version 6.0.6001 Service pack 1 Build 6001 Computer: HP-Pavillion, AMD Phenom 9500 Quad-corer Processor. 2200 Mhz 4 Core ToTal Physical Memory 3.00GB I would appreciate any advice. I do not want to call Roxio yet , probably will not help and I have'nt practised my swearing. Thanks, Cor Did you follow the clean install instructions, here?: http://forums.support.roxio.com/index.php?showtopic=41967 Link to comment Share on other sites More sharing options...
cor Posted March 21, 2009 Author Report Share Posted March 21, 2009 Did you follow the clean install instructions, here?: http://forums.support.roxio.com/index.php?showtopic=41967 I did try this to no avail. Thanks, Cor Link to comment Share on other sites More sharing options...
sknis Posted March 21, 2009 Report Share Posted March 21, 2009 What video card or chip do you have? Did you install to a hard rive that was checked for malware? Did you install the software with your anti-virus ON (it has to be off)?. How much free space? Did you try to install to your system drive or partition or other hard drive? Link to comment Share on other sites More sharing options...
cor Posted March 21, 2009 Author Report Share Posted March 21, 2009 What video card or chip do you have? Did you install to a hard rive that was checked for malware? Did you install the software with your anti-virus ON (it has to be off)?. How much free space? Did you try to install to your system drive or partition or other hard drive? I didcheck for malware before installation. I have ViXs Pure TV-U48B) (NTSC /ATSC combo) ViXs Systems inc. for Video . Ihave Norton internet security system and Norton protection centre I also have PC Tools desktop maestro. (These are all installed) I disabled Norton Before installing Roxio. The program installs OK When I open it ,fine, but when I try to use it, the problem starts. Thank you for taking your time, Cor Link to comment Share on other sites More sharing options...
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cor
2009 special edition will not work for me. Have reinstalled numerous time after using the clean install.
Receive message " roxio stopped working" (it never worked at all) "Runtime error R 6025 pure virtual function call"
I have Microsoft Windows Vista Home Premium, version 6.0.6001 Service pack 1 Build 6001
Computer: HP-Pavillion, AMD Phenom 9500 Quad-corer Processor. 2200 Mhz 4 Core ToTal Physical Memory 3.00GB I would appreciate any advice.
I do not want to call Roxio yet , probably will not help and I have'nt practised my swearing.
Thanks,
Cor
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