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Cineplayer Tries To Install When It Should Not


OzGator

Question

When opening a website which wants to play a Windows Media Player Clip (for example a .asf) dialog boxes open saying Roxio CinePlayer is installing. Part way through the install it reprots that a temp install folder cannot be located then stops. After this closes Windows Media Player will not play the requested clip. The temp folder it is looking for is CINEPLAYER_5X. I have tried manually creating such a folder but then it wants some msi files like CP.MSI and CPDP.MSI. I have had several versions of Roxio Easy Media Creator going back to EMC 7, including EMC 8, EMC 9, and now Roxio 2009. I have even tried buying the standalone version of CinePlayer to try to install/uninstall with no success.

 

Does Roxio have a tool that will purge my system of CinePlayer? Does anyone have an idea of how to stop the system from trying to install this program when I open media clips? I really do not even want to use it, but this aborted install problem is fouling up my ability to run other multi-media on my computer.

 

Thanks.

 

 

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Hello All,

 

I am having the same problem. Everytime I go to play any kind of media file this is happening. Cineplayer is NOT set to be a default player for anything, I don't even want it on my pc. Even if I put the install disc back into the drive and let it finish doing it's "install" the next time I try to open an avi, etc. it does it all over again. It will still play in Media Player but only after I either click to cancel the install several times or let it finish doing what it's trying to do. It's just very annoying. I love the Roxio products and this honestly is the first real bad issue I've had with their products, but I will say one thing, ever since Roxio merged/bought, whatever happened, with Sonic Solutions and started combining the software they have went down hill in my opion. I still like the old Creator 6, I did really like 7.5 but that was the last one I really liked. If it wasn't for wanting some features that the 2009 had I'd still be using the 7.5 version more than likely. I do really like 2009 so far except for this issue. I really hope there is either a fix for this or a way to remove the Cineplayer all together. Thanks in advance.

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Hello All,

 

I am having the same problem. Everytime I go to play any kind of media file this is happening. Cineplayer is NOT set to be a default player for anything, I don't even want it on my pc. Even if I put the install disc back into the drive and let it finish doing it's "install" the next time I try to open an avi, etc. it does it all over again. It will still play in Media Player but only after I either click to cancel the install several times or let it finish doing what it's trying to do. It's just very annoying. I love the Roxio products and this honestly is the first real bad issue I've had with their products, but I will say one thing, ever since Roxio merged/bought, whatever happened, with Sonic Solutions and started combining the software they have went down hill in my opion. I still like the old Creator 6, I did really like 7.5 but that was the last one I really liked. If it wasn't for wanting some features that the 2009 had I'd still be using the 7.5 version more than likely. I do really like 2009 so far except for this issue. I really hope there is either a fix for this or a way to remove the Cineplayer all together. Thanks in advance.

 

Question to Roxio...is there any way to get some technician from Roxio to look at this software bug, as obviously multiple users are having the issue?

 

Rade Musulin

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Question to Roxio...is there any way to get some technician from Roxio to look at this software bug, as obviously multiple users are having the issue?

 

Rade Musulin

You should contact Roxio Support for that. This board is populated by users of the software, not employees.

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I had this problem with Creator 10 and fixed it by doing a clean install.

 

The first time it didn't work because I had fail to delete a file left over from EMC 9 but by following the clean install instructions to the letter, it worked after the second clean install.

 

I now have this same problem with Creator 10, after several months of running it with no problems, so I will try a clean install tonight and let everyone know the results.

 

If any of you get a response from Roxio with a quick/easier fix for this problem, please post it for the rest of us.

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I had this problem with Creator 10 and fixed it by doing a clean install.

 

The first time it didn't work because I had fail to delete a file left over from EMC 9 but by following the clean install instructions to the letter, it worked after the second clean install.

 

I now have this same problem with Creator 10, after several months of running it with no problems, so I will try a clean install tonight and let everyone know the results.

 

If any of you get a response from Roxio with a quick/easier fix for this problem, please post it for the rest of us.

 

What software do you have? You are posting in the Roxio Creator 2009 forum but state you are having problems with "Creator 10"

 

BTW, there is no program suite called Creator 10, its called Easy Media Creator 10. :rolleyes:

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