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Shep 61

Mpeg-2 Codec

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Hello, I have a dell inspiron 1721 laptop. Installed in it is E M C 2009(OEM Version). I have tried to use the CREATE DVD and also the PLUG & BURN programs but when I open either one up I get the following message:- THE FOLLOWING CODEC MUST BE ACTIVATED BEFORE USING THE APPLICATION MPEG-2. Then a box is there CLICK TO ACTIVATE- CLICK O K. I click O K Then the following message appears NO PERMISSION-BAD INSTALLATION. I know I have a MPEG-2 Codec as it it used in my Pinnacle Software. Any suggestions from anybody?

Many thanks folks

Grandad Shepherd :unsure:

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Hello, I have a dell inspiron 1721 laptop. Installed in it is E M C 2009(OEM Version). I have tried to use the CREATE DVD and also the PLUG & BURN programs but when I open either one up I get the following message:- THE FOLLOWING CODEC MUST BE ACTIVATED BEFORE USING THE APPLICATION MPEG-2. Then a box is there CLICK TO ACTIVATE- CLICK O K. I click O K Then the following message appears NO PERMISSION-BAD INSTALLATION. I know I have a MPEG-2 Codec as it it used in my Pinnacle Software. Any suggestions from anybody?

Many thanks folks

Grandad Shepherd :unsure:

 

Are you sure your version isn't EMC 9? That's the version that had the activation problem.

 

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Hello, I have a dell inspiron 1721 laptop. Installed in it is E M C 2009(OEM Version). I have tried to use the CREATE DVD and also the PLUG & BURN programs but when I open either one up I get the following message:- THE FOLLOWING CODEC MUST BE ACTIVATED BEFORE USING THE APPLICATION MPEG-2. Then a box is there CLICK TO ACTIVATE- CLICK O K. I click O K Then the following message appears NO PERMISSION-BAD INSTALLATION. I know I have a MPEG-2 Codec as it it used in my Pinnacle Software. Any suggestions from anybody?

Many thanks folks

Grandad Shepherd :unsure:

 

First, there is no EMC 2009 that I know of. :unsure: There is a EMC 9 and a Creator 2009. What came with yours is a cut down version of one of those -- probably EMC 9. Dell does seem to do their own thing.

 

That message is one that was seen on EMC 9 but I had no heard of it in Creator 10.

 

I think the issue here is the activation of that codec for EMC 9 along with the "bad install". If you have a disc from Dell, do a clean install and reinstall EMC 9 using the administrator's account. The instructions are for Vista; scroll down for XP instructions.

 

If you have EMC 9 from Dell, there is an update patch for it here.

Edited by sknis

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First, there is no EMC 2009 that I know of. :unsure: There is a EMC 9 and a Creator 2009. What came with yours is a cut down version of one of those -- probably EMC 9. Dell does seem to do their own thing.

 

That message is one that was seen on EMC 9 but I had no heard of it in Creator 10.

 

I think the issue here is the activation of that codec for EMC 9 along with the "bad install". If you have a disc from Dell, do a clean install and reinstall EMC 9 using the administrator's account. The instructions are for Vista; scroll down for XP instructions.

 

If you have EMC 9 from Dell, there is an update patch for it here.

Hi many thanks for your advice,you are right i have EMC9. I cannot do a clean install as I hve no disc. I did what you suggested to download a patch from Dell. I did this but it told me I already have the latest software. Any other suggestions, sorry to be a pain may be it's my age and I come from good old England.

Mant thanks

Grandad shep61 :rolleyes:

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Hi many thanks for your advice,you are right i have EMC9. I cannot do a clean install as I hve no disc. I did what you suggested to download a patch from Dell. I did this but it told me I already have the latest software. Any other suggestions, sorry to be a pain may be it's my age and I come from good old England.

Mant thanks

Grandad shep61 :rolleyes:

The only way you're going to be able to fix it is to do a clean install. Contact Dell to see about getting a disc or download of the program so you can reinstall it once you have it cleaned out.

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