Jump to content
  • 0

Project Won't Burn - Locks Up Computer


33 RPM in an IPod world
 Share

Question

I have been using Creator 9 and have successfully burned a few video projects. Then I bought an HP Pavilion that runs Vista.

 

Every time I tried to burn a DVD in My DVD, Roxio quit responding, my entire system locked up, and I had to hold down the button on the computer to shut down. I have ample RAM and hard drive space and the computer is only a week old, so I assume the drivers are up to date. I thought the problem was with Vista. I downloaded the patch for a 64 bit system, but that didn't work. I installed the update from the Roxio site, but that didn't work. I upgraded to Creator 2009 and the same thing happens.

 

In installing both Roxio products, I received a message saying that a program was attempting to install a driver that was not Windows authorized. I uninstalled and reinstalled using the F8 function to disable signature authorization. The device manager still shows a driver from Roxio without a check mark and labled not signature authorized.

 

I have burned video from windows on the device, so I don't think I'm using the wrong media (DVD+R.) I don't even get a dialogue box after I hit burn, so I can't save it as an image file on my hard drive.

 

My project previews beautifully in My DVD with all the menu buttons working. I just don't know where to go from here. Can you help?

 

 

Link to comment
Share on other sites

3 answers to this question

Recommended Posts

  • 0

Thanks,

 

I spent several hours (because I had never done it before and was being careful) following the instructions for a clean install. Now it sometimes locks up the system when I try to burn a project and sometimes while it's still loading.

 

I am so frustrated. I have spent many hours working on this project with Roxio locking up every few minutes and some of the features not working, but I am very happy with the result and now I can't burn it.

 

Do I have to get a different software package and start over?

 

I am running Vista Home Premium with a 64 bit system. Is there a compatibility issue?

Edited by 33 RPM in an IPod world
Link to comment
Share on other sites

Join the conversation

You can post now and register later. If you have an account, sign in now to post with your account.

Guest
Answer this question...

×   Pasted as rich text.   Paste as plain text instead

  Only 75 emoji are allowed.

×   Your link has been automatically embedded.   Display as a link instead

×   Your previous content has been restored.   Clear editor

×   You cannot paste images directly. Upload or insert images from URL.

Loading...
 Share

×
×
  • Create New...