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Photosuite app is greyed out after installing EMC8


malatekid

Question

I notice that after installing EMC8, the Photosuite link (and related links) in EMC75 is greyed out (not available). I have to do a Repair to put it back.

 

Any idea why this happens? I'm asking as sometimes when I have problems with EMC8 that the last recourse is to uninstall/install (and I've done this a couple of times already).

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I notice that after installing EMC8, the Photosuite link (and related links) in EMC75 is greyed out (not available). I have to do a Repair to put it back.

 

Any idea why this happens? I'm asking as sometimes when I have problems with EMC8 that the last recourse is to uninstall/install (and I've done this a couple of times already).

 

Mine is showing in EMC 7.5. I think that when I had EMC 7.5 installed, then installed EMC 8, I had the same thing happen. Photosuite was greyed out in EMC 7.5. There were things relating to capture that were not right, so I uninstalled both 7.5 and 8. I then installed 8 first, then 7.5, and both Photosuites show up, and the problem I had with capture was cleared up, also.

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Mine is showing in EMC 7.5. I think that when I had EMC 7.5 installed, then installed EMC 8, I had the same thing happen. Photosuite was greyed out in EMC 7.5. There were things relating to capture that were not right, so I uninstalled both 7.5 and 8. I then installed 8 first, then 7.5, and both Photosuites show up, and the problem I had with capture was cleared up, also.

I never trried uninstalling 7.5 for the fear of getting error if I already have EMC8.

 

Thank you for looking at this.

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