marie10 Posted April 9, 2009 Report Share Posted April 9, 2009 I bought the download for the dvd decoder but i have not received the email giving me the id code to use the software!! Link to comment Share on other sites More sharing options...
ogdens Posted April 9, 2009 Report Share Posted April 9, 2009 I bought the download for the dvd decoder but i have not received the email giving me the id code to use the software!! Contact Customer Service, were just fellow users on here. http://www.roxio.com/eng/support/service/default.html Link to comment Share on other sites More sharing options...
bimicher Posted April 9, 2009 Report Share Posted April 9, 2009 I bought the download for the dvd decoder but i have not received the email giving me the id code to use the software!! Have you checked you Spam folder? Sometimes these e-mails appear there. I have had it happen several times. Link to comment Share on other sites More sharing options...
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